Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Location: Indore

About the Role

The Shift Leader - Packaging Area is accountable for safe, compliant and efficient packaging execution during the assigned shift and provides frontline leadership to Packaging Associates and other Packaging team members.

The role leads daily packaging-plan delivery, GMP and EHS compliance, line performance, shift coordination, people deployment, capability building and continuous improvement across assigned packaging lines.

The incumbent partners with Process, Quality, Maintenance, Engineering, Warehouse and HAPS teams to deliver right-first-time packaging, reliable supply and effective resolution of operational issues

Key Responsibilities

• Lead Process operations during the shift to deliver the production plan while achieving Safety, Quality, Service, and People objectives.
• Manage daily shopfloor activities, ensuring manpower allocation, resource availability, shift readiness, and coordination of AM (Autonomous Maintenance) and PM (Preventive Maintenance) activities.
• Ensure raw materials, equipment, utilities, documentation, and production areas are ready for compliant and efficient execution of manufacturing operations.
• Oversee process activities including start-up, shutdown, changeovers, cleaning, sanitization, and batch execution in line with GMP, SOPs, and validated process requirements.
• Monitor key performance metrics such as OEE, yield, throughput, waste, downtime, equipment performance, and schedule adherence, taking timely corrective actions to address gaps.
• Lead resolution of safety, quality, equipment, and material-related issues, supporting investigations, root cause analysis, CAPA, risk assessments, and escalation management.
• Coach and develop Process Technician Associates through training, performance feedback, multi-skilling, and succession planning initiatives.
• Partner with Maintenance, Engineering, Quality, and Supply teams to support equipment reliability, commissioning, validation, operational readiness, and continuous improvement initiatives.
• Drive HAPS, AM/PM, 5S, visual management, equipment care, waste reduction, and loss elimination activities to improve operational performance.
• Maintain an audit-ready, safe, compliant, and inspection-ready manufacturing environment while supporting internal and external audits.

Qualifications & Experience

• Bachelor’s degree in mechanical, Electrical or a related discipline from a reputed engineering Institutes.
• Relevant training in GMP, packaging technology, safety, Lean or frontline leadership is desirable.
• 5-7 years of manufacturing experience, including 2-3 years leading shop-floor teams or shifts.
• Experience in FMCG, consumer healthcare, pharmaceuticals, food or another regulated manufacturing environment is preferred.
• Exposure to automated packaging lines, greenfield commissioning, qualification, validation or manufacturing start-up is desirable.

Technical Skills

• Process equipment, systems, material flow and line operations.
• GMP, line clearance, coding and labelling controls, reconciliation, batch documentation and data integrity.
• Production planning, shift execution, OEE, throughput, changeovers, rejects and waste.
• First-line troubleshooting, root-cause analysis and CAPA support.
• DDS/DMS, HAPS, 5S, visual management and continuous improvement.
• Working knowledge of SAP, MES, OEE systems, Power BI or related manufacturing systems is desirable.

Leadership Skills

• Frontline leadership, coaching and capability development.
• Clear decision-making and escalation under operational pressure.
• Strong communication and effective shift handover.
• Collaboration across Packaging, Process, Quality, Maintenance and Engineering.
• Ownership, accountability and a strong safety and compliance mindset.
• Fair people deployment, constructive feedback and respectful conflict resolution.

Key Performance Indicators (KPIs)

• Safety & Compliance - Safe shift execution, GMP adherence, training compliance and timely closure of assigned actions.
• Quality - Right-first-time performance (RFT), documentation accuracy, process adherence and deviation reduction and defect reductions.
• Service & Productivity - Production-plan attainment, schedule adherence, cycle performance, yield, waste and labour productivity.
• Reliability - Effective breakdown response, equipment-care compliance and reduction of recurring process losses. Plant maintenance compliances and autonomous maintenance Compliance.
• People & HAPS - Role qualification, multi-skilling, engagement, DDS effectiveness and delivery of improvement actions.
• Effective CAPA closer and conducting root cause analysis and problem solving.
• Cost Management, Productivity, and overtime cost savings through continues improvements. Waste, Scrap and rework reduction.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.