Process Standardization & Document Control: Collaborate with engineers and Subject Matter Experts (SMEs) to design, map, and draft manuals, SOPs, and work instructions, while architecting and managing the centralized document control repository for all technical assets.

Auditing & Compliance Management: Coordinate and execute internal and external audits, reviewing both document structure and content to proactively identify gaps, mitigate risks, and ensure regulatory compliance.

Non-Conformance & Continuous Improvement: Lead root-cause analysis for internal deviations, ensuring the effective deployment, verification, and closure of corrective actions.

Quality Metrics & Risk-Based Thinking: Define, monitor, and report QMS performance KPIs to analyze trends and support data-driven decision-making, ensuring risk management is deeply embedded within operational processes.

QMS Governance & ISO 9001 Compliance: Author, audit, and maintain internal quality assurance requirements to ensure continuous adherence to organizational standards and ISO 9001 regulations.

Education: Bachelor’s degree in Industrial Engineering, Process Engineering, Business Administration, or a related technical field.

Professional Experience & ISO 9001: 2 years of experience in quality management, process improvement, or operational excellence, with a proven track record of supporting, maintaining, or implementing ISO 9001 certification projects.

Technical Knowledge & Core Tools: Expertise in ISO 9001 standards, process mapping, document control, records management, auditing practices, risk-based thinking, and continuous improvement methodologies.

SME Collaboration & Engineering Literacy: Demonstrated ability to work directly with technical Subject Matter Experts (SMEs—engineers, technicians, etc.) to extract procedural data, combined with the ability to read and interpret technical drawings, schematics, and engineering specifications.

Data Analysis & KPI Management: Experience defining, monitoring, and analyzing quality/operational performance metrics (KPIs) to identify trends, measure effectiveness, and drive data-backed continuous improvement initiatives