Job Title

Job Description Summary

Job Description

• Acknowledge all work requests and update the CMMS with follow-up actions within the required response times. Once the work is completed and verified, to ensure case is properly closed in the CMMS. To update the PM/BM for tracking of all works related to CC.
• The Property Executives will assist CC to call for cost estimate for all ad-hoc works, and carry out all site measurements and records, put up Request for Approval (RFA) form for approval.
• Roving PEs shall be stationed at the designated Community Centre, Club, or Building when not roving between sites.
• Coordinate and supervise all works with the Term Contractors (TC) and ensure that all works are carried out in accordance with the specified schedules, quality standards, and contractual obligations.
• For all works, evaluate and conduct joint measurements (where necessary) with contractors on their claims for all Work Orders.
• Verify and endorse service reports and invoices, ensuring that all work carried out is in compliance with contract requirements.
• Respond to all queries related to ongoing work, property management, or operational concerns. Ensure that queries are addressed promptly and effectively, escalating issues to the Property Manager (PM) when necessary.
• To conduct building inspections twice a week for each Community Centre/Club/Building and submit the inspection report along with photos (attach photos to the report using Report and Run app) and upload in CMMS inspection module.
• Conduct monthly audit if required and submit to the TC (with a copy to the PM).
• Instilling a culture of workplace safety and behavior among team members and TC.
• Conduct the Customer Satisfaction Survey twice a year (every 6 months).
• Prepare and compile all necessary information for all site meetings (such as CCMC and MA operations meeting) and attend as required, with the writing of minutes.
• Plan and coordinate all necessary license renewal activities (such as Annual Shutdown(ASD) and Water Tank Cleaning) for each Community Centre/Club/Building and submit ASD checklist to CMMS.
• Respond to incidents on site, coordinate with CC and contractors to recover services and minimize operations disruptions.