À propos de ce poste PE Support Agent (INTERNAL PROCESS ONLY) chez Keywords Studios

Keywords Studios · Télétravail · Mexico City, Mexico

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY:

Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets) for a MLB videogame project

Requirements

Expert knowledge of MLB.
Long time fan of a MLB team.
Mexico employee agents
At least 6 months within Keywords Studios
Strong written and verbal communication skills in English and Spanish.
Ability to multi-task.
Ability to easily adapt in a constant evolution environment
Excellent customer service skills
Morning shift availability
Ability to actively listen to instructions and execute tasks communicated.

Benefits

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas

Area of Work: Player Engagement

Service: Engage

Employment Type: Full Time, Permanent

Working Pattern: Remote

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À propos de Keywords Studios

COMPANY PROFILE

Established in 1998 and floated on the London Stock Exchange’s AIM in 2013, Keywords(KWS) is the world’s leading provider of technical and creative services to the global video games market. Our 12,000 employees in 70+ Studios in 26 countries provide graphic art asset production, game development, audio, testing, localization and customer support services to most of the leading video game developers and publishers. We have a proven track record of organic and acquisition-led growth and have successfully acquired and integrated 50+ acquisitions since 2014.

WHY WORK AT KEYWORDS STUDIOS?

People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.

We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.

This is what makes us Keywordians.

À propos de ce poste PE Support Agent (INTERNAL PROCESS ONLY) chez Keywords Studios

À propos de Keywords Studios

WHY WORK AT KEYWORDS STUDIOS?

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