Job Title:    Manager – Scientific Services

Location: Mumbai

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.

About the Brand

Springer Health+, part of the Springer Nature Group, is a global leader in healthcare education and communications. We partner with pharmaceutical, biotechnology, and healthcare organizations to develop evidence-based scientific communications, medical education initiatives, publications, and strategic Medical Affairs solutions that improve healthcare decision-making and patient outcomes.

About the Role

The Manager - Scientific Services - will lead the development and delivery of high-quality scientific communications and Medical Affairs initiatives for pharmaceutical and healthcare clients.

The role requires a blend of scientific expertise, project leadership, stakeholder engagement, and commercial acumen to deliver impactful solutions and support the growth of Springer Health+'s Scientific Services business in India.

Key Responsibilities

Scientific Content & Medical Communications

• Develop evidence-based scientific content by leveraging strong Pharmaceutical Industry Knowledge and Product and Service Knowledge to ensure relevance, accuracy, and scientific rigor.
• Review evidence-based scientific content, ensuring scientific accuracy, quality, compliance, and alignment with client and stakeholder expectations through a Customer-Focused and Action-Oriented approach.

• Develop scientific platforms, advisory board materials, slide decks, publications, manuscripts, literature reviews, and medical education assets that effectively support client objectives and therapeutic communication needs.
• Conduct literature searches, evidence assessments, and scientific analyses utilizing deep Pharmaceutical Industry Knowledge and critical evaluation skills.
• Ensure scientific accuracy, quality, and compliance across deliverables while balancing regulatory requirements, business goals, and stakeholder expectations through effective Stakeholder Management.
• Stay abreast of therapeutic advances, emerging evidence, and industry trends to maintain robust scientific expertise and Product and Service Knowledge.

Medical Affairs & Client Engagement

• Partner with Medical Affairs teams to support strategic scientific objectives while effectively Balancing Stakeholders and fostering cross-functional collaboration.
• Participate in client meetings, advisory boards, and scientific discussions by applying Consultative Selling techniques and demonstrating strong scientific expertise.
• Provide scientific insights and recommendations that address client needs and support informed decision-making through a Customer-Focused and consultative approach.
• Build strong relationships with clients, KOLs, and healthcare professionals, ensuring long-term engagement, trust, and customer satisfaction.

KOL Engagement

• Support identification and engagement of KOLs and external experts by utilizing strong industry networks and Pharmaceutical Industry Knowledge.
• Coordinate scientific reviews and expert inputs while effectively balancing diverse stakeholder perspectives and objectives.
• Develop meeting summaries, insight reports, and recommendations that translate expert feedback into actionable scientific and business outcomes.
• Develop national and international medical society and university tie-ups to strengthen scientific collaborations and create opportunities for strategic partnerships and Business Development.

Project Leadership

• Manage multiple projects while ensuring quality, timelines, client satisfaction, and efficient resource utilization, supported by sound Financial Acumen and an Action-Oriented mindset.
• Collaborate with medical writers, editors, designers, and project teams to deliver high-quality scientific solutions that meet client requirements.
• Monitor project progress, identify risks, and implement mitigation plans proactively to ensure successful project execution and stakeholder satisfaction.

Business Growth

• Support proposals, capability presentations, and client pitches by combining scientific expertise with Consultative Selling, Business Development, and Product and Service Knowledge.
• Identify growth opportunities within existing and new accounts through a strong understanding of customer needs, market dynamics, and business objectives.
• Provide scientific input during project scoping and planning, incorporating Financial Acumen and strategic business considerations to support successful project outcomes.
• Contribute to business expansion efforts by maintaining a customer-centric approach and identifying opportunities to enhance service offerings and client value.

Compliance & Quality

• Ensure adherence to industry regulations, ethical standards, and company processes by applying comprehensive Pharmaceutical Industry Knowledge and quality-focused practices.
• Participate in quality assurance and continuous improvement initiatives to enhance operational excellence, client satisfaction, and service quality.

Team Development

• Mentor junior team members and contribute to scientific training programs by sharing expertise in scientific communications, therapeutic areas, and industry best practices.
• Promote knowledge sharing, collaboration, and scientific excellence while fostering a Customer-Focused, Action-Oriented, and high-performance team culture.
• Support the development of team capabilities related to Pharmaceutical Industry Knowledge, Product and Service Knowledge, stakeholder management, and business acumen.

Experience & Qualifications

Education

· MBBS, MD, PharmD, M.Pharm, PhD, Life Sciences, or related healthcare qualification.

· Additional qualifications in Medical Affairs, Medical Writing, Publications, or Management are advantageous.

Experience

· 8-10 years' experience in Medical Communications, Medical Affairs, Scientific Services, or Healthcare Communications.

· Proven expertise in scientific content development and client engagement.

· Strong understanding of clinical research, evidence evaluation, and publication practices.

· Familiarity with GPP2022, ICMJE, AMA style, and pharmaceutical compliance requirements.

· Experience in leading expert consensus panels and managing structured scientific consensus initiatives.

· Knowledge of real-world evidence generation, with hands-on experience conducting real-world studies end to end.

Technical Expertise

· Medical Affairs and scientific communication strategy.

· Advisory boards, publications, medical education, and scientific content development.

· Publication planning and evidence generation.

· Pharmaceutical compliance and regulatory awareness.

· Exposure to digital and AI-enabled scientific communication solutions is desirable.

Key Skills & Leadership Competencies

The ideal candidate will demonstrate:

· Strategic Thinking: Translates scientific evidence and client needs into actionable solutions.

· Agility & Adaptability: Thrives in fast-paced environments and manages changing priorities effectively.

· Analytical Thinking: Connects disparate information and derives meaningful insights.

· Curiosity & Innovation: Explores emerging science, technologies, and AI-enabled opportunities.

· Communication & Influence: Effectively engages Medical Affairs leaders, KOLs, and cross-functional teams.

· Collaboration & Leadership: Demonstrates ownership, accountability, and the ability to mentor and inspire others.

· Commercial Acumen: Balances scientific rigor with business objectives and identifies growth opportunities.

Success in This Role

The successful candidate will combine scientific excellence, strategic thinking, agility, and strong stakeholder management to deliver impactful solutions that create value for clients and support the growth of Springer Health+'s Scientific Services business

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodations.
For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers

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