About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role:

At Four Seasons Resort and Residences Whistler, our service team plays a vital role in creating thoughtful, memorable guest experiences. As a Full-Time Permanent Lead Host/Hostess, you will be the first point of contact for guests dining at Sidecut Restaurant and Braidwood Tavern, setting the tone for an exceptional experience.

This role is ideal for someone who is passionate about delivering high-quality service and is eager to grow their skills within a luxury hospitality environment.

What you will do:

• Train, mentor, and supervise hostess team members
• Create and manage hostess schedules to ensure adequate coverage
• Open the Sidecut restaurant at designated start times and prepare for service
• Oversee reservation systems, including OpenTable, ensuring accurate booking information

• Assign guest seating while maintaining service standards and balancing server workloads

• Coordinate with servers regarding sections, timing, and capacity

• Manage reservations via phone and online platforms

• Welcome guests upon arrival and escort them to their tables and servers

• Perform administrative duties during non-peak times

• Contribute to a positive, collaborative, and respectful team environment

• Uphold Four Seasons’ standards of service, creativity, and authentic guest experiences

What you bring:

• with at least 1 year in a host/hostess role.

• Strong communication, interpersonal, and organizational skills.

• Proficiency in reservation systems and Microsoft Office (Excel, Word, Outlook).
• Enjoys being a coach and mentor for others
• Valid work authorization for Canada

 What to Expect

• Busy service periods requiring focus and attention to detail
• A schedule based on operational needs, including evenings, weekends and public holidays
• A role where you will stand and move around a restaurant for the duration of your shift

What we offer:  

• Hourly wage: $25.50 to $27.05 per hour
• Affordable staff accommodation located in scenic Whistler 

• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance 

• Complimentary meal provided every shift in our staff cafeteria 

• Paid time off; vacation days and additional floating holidays per year 

• Excellent training and development programs and employee recognition events

• Exclusive discount and travel programs with Four Seasons worldwide 

  

Learn more about what it’s like to work for Four Seasons:  

http://fourseasons.com/careers  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts    

  

Learn more about Four Seasons Whistler on Social Media:  

Instagram: @FSWhistler  

Twitter: @FSWhistler  

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/  

We look forward to receiving your application!  

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.  

  

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.