As an HR Officer at Mount Nelson, A Belmond Hotel, you’ll support a team that drives extraordinary results behind the scenes to ensure our employees enjoy just as many memorable moments as our guests. Whether it’s human resources strategy, recruitment, or learning and development, you contribute to an outstanding company culture, which in turn, translates to exquisite guest experiences. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• Facilitating employee onboarding and orientation to ensure compliance of all legal and regulatory requirements
• Managing performance, employee relations, and engagement through conflict management, open communication, and team-building initiatives.
• Manage the complete ordering and issuing of uniforms for all Employee’s and maintain accurate records of stock.
• Support the Human Resources administration which involves the administration of Employee birthday cards, long service milestone letters, filing etc.
• Responsible for maintaining the Employee notice boards to ensure accurate and up to date information is displayed.
• Responsible for monthly Health and Safety reporting
• Responsible for investigating all staff transport queries and providing Employees with feedback.
• Assist with daily Human Resources related queries from Employees.
• Ensure all relevant Employee concerns, queries, or issues you become of aware of, are timeously shared with the relevant member of the Human Resources Department
• Responsible for logging Injury on duty claims and the correct processing thereof.
• Responsible for the preparation and implementation of all Employee welfare initiatives.
• Support the investigation and industrial relations processes relating to Housekeeping and other departments from time to time as directed by the Human Resources Manager.

Requirements

What You Bring:

• A good understanding of HR functions and best practices. 
• Knowledge of employee relations, performance management, and payroll processes. 
• Experience with onboarding, recruitment and employee benefits. 

Benefits

What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs  

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.