ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Manage email inbox and respond to provider inquiries
• Process referrals to clinicians
• Assist employees with general inquiries
• Coordinate patient/client intake
• Provide administrative support, including help with provider schedules, referrals, and inquiries

Requirements

• At least 6 months experience handling a healthcare account (Intake Coordinator)
• With experience in coordinating with providers and clinicians
• Good verbal & written English skills
• Proficient with MS Tools
• Amenable working onsite in Shaw Blvd, Mandaluyong
• Willing to work night shifts

Benefits

What Can We Offer You?

• Competitive salary and benefits
• Health Insurance with free dependents
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our Commitment to You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives