Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Position Responsibilities: ​

• This role will focus on customers in the 400+ employee market segment.

• Responsible for the profitable management of a portfolio of clients, maintain and strengthen relationships with consultants/advisors, and work closely with them to ensure client happiness.

• Meet annual financial, growth and profitability objectives for your assigned block of business. ​

• Develop and grow existing client and consultant/advisor relationships by delivering superior service, effectively communicate Manulife’s value proposition and products/services and represent Manulife professionally in client-facing meetings.

• Keep clients and consultants/advisors advised on changes and have an in-depth knowledge and understanding of our products, services and workflows both internally and within the regional office environment.

• Building and strengthening existing client and consultant/advisor relationships within the region.

• Achieving annual sales, persistency, growth and profitability objectives (included above)

Required Qualifications:

• Undergrad degree or diploma.

• Driver’s license and flexibility to travel.

• Shown success in a similar role at Manulife, with another Insurer, or the Group Benefits industry.

• Strong customer focus.

Preferred Qualifications:

• Ability to negotiate and influence effectively throughout the organization

• Excellent presentation and communication skills

• Excellent mathematical skills

• Ability to think strategically and present innovative solutions to clients and consultants/advisors

• Outstanding project management skills and ability to balance multiple exciting priorities

• Positive relationship building and interpersonal skills together with strong active listening skills; an ambitious approach is necessary for this role

• Proven ability to take initiative, be a strong self-manager and display integrity

• Willingness to develop as an expert in Group Benefit strategies

• CEBS Group Benefits Associate (GBA) designation or ability to attain within 3 years

• PC skills on internet, email and Microsoft Office: Excel, Word and PowerPoint

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.