Job Responsibilities 

Essential Functions: 

• Safely transport patients, equipment, supplies, and decedents between hospital departments and external locations to support timely, coordinated care delivery 
• Operate Medivan and departmental vehicles, including hydraulic lifts, in accordance with safety standards, traffic laws, and organizational policies 
• Assist patients with transfers to and from wheelchairs, stretchers, and beds while maintaining dignity, comfort, and safety 
• Provide courteous, compassionate, and professional customer service to patients, families, and clinical staff during all transport interactions 
• Utilize electronic devices and applications to document transports, routes, and required operational data accurately and in real time 
• Perform routine cleaning, inspection, and basic maintenance checks of vehicles and transport equipment to ensure readiness and reliability 

Scope and Impact: 

• Support patient flow, operational efficiency, and overall patient experience through reliable and timely transportation services 
• Exercise judgment within defined procedures to prioritize safety, escalate issues, and respond appropriately to routine operational challenges 
• Work under general supervision with accountability for assigned routes, schedules, documentation accuracy, and service quality 

Compliance and Professional: 

• Maintain a valid driver license and clean driving record and, when operating a personal vehicle for business purposes, current vehicle registration and automobile insurance 
• Complete required safety, HIPAA, customer service, and equipment training within established timeframes and maintain ongoing competency 
• Adhere to all motor vehicle regulations, hospital policies, and documentation standards to support regulatory compliance and risk mitigation 
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations 
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks 

Additional Expectations: 

• Support cross-coverage across Supply Chain (e.g., dispatching, mailroom, linen, materials management, driving support where applicable) to meet operational needs and ensure reliable service delivery 
• Communicate clearly, professionally, and courteously to build dependable working relationships and deliver responsive internal customer service 
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions 
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations 
• Perform additional responsibilities as required to meet department and organizational needs 

Position Qualifications 

Required: 

• High School Diploma or equivalent 
• Driver License 
• Basic Life Support (BLS) certification (may be obtained within 6 months of hire) 

Preferred: 

• At least 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function 
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public 
• Up to 1 year of healthcare experience working in the healthcare industry in any job function