At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Duties & Responsibilities

• Installs and administers major, very-complex, enterprise-level infrastructure components and facilities. Maintains infrastructure up time, performance and security at agreed service levels.
• Researches industry developments regarding his assigned infrastructure components, to learn and implement better infrastructure administration practices, understand cost-effective alternatives, and to guard against unplanned obsolescence. Where needed, recommends better and/or more cost-effective replacement infrastructure.
• Provides technical support and consultancy services to personnel in operations, applications management, and risk management. Advises applications managers on infrastructure considerations so they can design applications optimally.
• Communicates, and coordinates with infrastructure vendors regarding product updates, fixes, and support requirements.
• Monitors periodically the condition and performance of his assigned infrastructure components, and regularly reports the status of such to his leads.
• Performs regular housekeeping on his assigned infrastructure components, e.g. cleanup of unnecessary components, system-level backup, vendor preventive maintenance, etc.
• Documents the configuration of his assigned infrastructure components, and keeps such documentation updated and secure.
• Complies with policies on configuration management, e.g. maker-checker controls for ITCRF forms.
• Complies with policies on the handling and safe-keeping of super-user IDs for his assigned infrastructure components.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• With relevant experience as a Database Administrator or in database/infrastructure administration.
• Strong knowledge of database administration, maintenance, monitoring, backup, and recovery.
• Experience working with enterprise-level database infrastructure and production environments.
• Knowledge of database performance monitoring, troubleshooting, and optimization.
• Familiarity with database security, access controls, and management of privileged/super-user accounts.
• Experience in database backup, recovery, housekeeping, and preventive maintenance activities.
• Ability to monitor database health, performance, availability, and security in accordance with agreed service levels.
• Experience coordinating with infrastructure/database vendors for product updates, fixes, technical support, and maintenance.
• Strong documentation skills, particularly in maintaining database configurations and technical records.
• Good analytical and troubleshooting skills, with the ability to investigate and resolve technical issues.
• Good communication and coordination skills when working with operations, application teams, risk management, vendors, and other stakeholders.
• Ability to research industry developments and recommend improvements or cost-effective infrastructure solutions.
• Knowledge of IT configuration management processes and controls is an advantage.