Location: Toronto (Hybrid) | Practice Area: Banking & Payments | Type: Permanent

Help financial services organizations turn complex transformation challenges into practical, lasting change.

The Role

As a Consultant within our Banking & Payments practice, you’ll support the delivery of financial transformation initiatives for leading financial services organizations. Working across business, operations, finance, technology, and change teams, you’ll help understand current-state challenges, define requirements, and shape practical future-state solutions.

You’ll combine business analysis and consulting skills with effective stakeholder engagement, helping clients navigate change and translate complex business problems into clear, actionable outcomes.

What You’ll Do

• Support financial transformation initiatives across business, operations, finance, technology, and change teams.
• Analyze current-state processes, gather business requirements, assess gaps, and help define practical future-state solutions.
• Plan, coordinate, and facilitate workshops and working sessions to align stakeholders on requirements, priorities, issues, and decisions.
• Contribute to change management activities, including stakeholder impact assessments, change readiness, communications, training support, and adoption planning.
• Translate complex business challenges into clear requirements, process flows, presentations, recommendations, and other client-ready deliverables.

What We’re Looking For

• Experience applying business analysis and consulting skills within financial services or transformation environments.
• Strong stakeholder engagement skills, with the ability to build trusted relationships and manage communication and expectations across different levels of an organization.
• Experience collaborating with cross-functional teams to ensure proposed changes are practical, understood, and aligned with broader transformation objectives.
• Strong analytical and problem-solving skills, with the ability to structure complex information and develop clear recommendations.
• Effective facilitation, communication, and presentation skills, with the ability to work successfully in a fast-paced, client-facing consulting environment.

Bonus Points For

• Experience supporting financial transformation programs within banking, payments, or broader financial services.
• Exposure to finance, operations, technology, and organizational change initiatives.
• Experience supporting change readiness, stakeholder impact assessments, communications, training, or adoption activities.
• Experience developing process maps, requirements documentation, presentations, and other client-facing materials.
• Experience working with multidisciplinary teams on complex transformation initiatives.

Why Join Capco

• Deliver high-impact solutions for leading financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and opportunities for professional development.
• Be part of teams delivering meaningful transformation across financial services.
• Help shape the future of banking and payments transformation.

Benefits

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
• Virtual Health Care & Family Support – Company-paid virtual health care and Employee & Family Assistance Program (EFAP) support for employees and their dependents/partners.
• Family & Wellness Support – Enhanced parental leave benefits available from Day 1, a company-sponsored new parent gift, and fitness reimbursement to support health and well-being.
• Career Growth – A Business Coach from Day 1, providing personalized one-on-one coaching to support your career growth, accelerate development, and help you achieve your professional goals at Capco.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.