Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

In this role you will be responsible for the development of and maintenance of quality programs primarily within Document Control and Training Process but will have opportunities to be involved with other QMS areas such as Corrective and Preventive Action, Supplier & Distributor Management, and Manage Compliance.

• Will be involved in performing review of Change Request within Product Life Cycle Management (PLM) System of Medtronic (MAP) ensuring request are compliant with both Medtronic’s System Use Standard and Good Documentation Practices.

• Foster good communication and stakeholder engagement on MAP Users within Americas and EurAsia region to establish a seamless transaction/working relationship with key stakeholders.

• Participate in improvement in benefit of the system/process involved either via projects and/or CAPA activities.

• Ensure compliance with policies and that the performance of Quality Services conform to established internal/external standard and guidelines.

• Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations.

• Support audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.

• Prepares reports and/or necessary documentation and provides to applicable stakeholders, both internal and external.

• Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally.

• Actively communicate and collaborate with process owners, learners, managers and other employees within the organization

• Provide support and training on applicable quality related subjects

• Analyze data to identify trends and opportunities for improvement on quality aspects

• See opportunities for quality system and quality process improvements and work with teams in achieving targets

Required Knowledge and Experience: 

• Bachelors of Science Degree with preference on degrees either in Engineering or Life Science.

• With 1 to 2 years of relevant experience or must be knowledgeable with Quality Management System Processes mainly on basic/advance knowledge in Document Control or Good Documentation Practices.

• Must have good communication skills in English Language (both verbal and written)

• Knowledgeable in ISO and standards (9001:2015 and/or 13485:2016) good to have

• Knowledgeable in Project Management or Improvement Initiatives (Lean, Six Sigma, Kaizen) good to have

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.