JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is hiring a dedicated Assistant Facilities Manager for one of it prestigious clients. This role requires full-time, on-site presence five days per week to ensure seamless facility operations and exceptional client service in a fast-paced corporate environment. The successful candidate will work closely with the Regional Facility Manager to maintain the highest standards of facility management while supporting the unique operational needs of a leading financial services organization. We will rely on your exceptional organizational abilities and clear communication skills to foster strong client relationships and ensure leadership remains fully informed of evolving client requirements and strategic needs. 

What your day-to-day will look like: 

• Establish and maintain a safety-first culture by promoting and driving safe work practices, timely training and operating best practices. 
• Work with a team to execute operations & maintenance plans safely and in alignment with client goals. Ensure all Client and JLL safety procedures are followed. 
• Execute innovative programs, processes and procedures that reduce operating costs and increase productivity. 
• Performing building inspections. Regularly assessing the building and equipment to ensure assets/equipment are functional and clean. 
• Maintain asset management and life cycle tracking. 
• Monitoring supply inventory and ordering supplies including creating records of completed work. 
• Ensuring elevators, fire life safety and security systems, HVAC and lighting are operating effectively. 
• Adhere to all Critical Environments procedures, equipment requirements and preventative maintenance to ensure reliability of systems while driving consistency across the portfolio. 
• Ensure client satisfaction with delivery of Facility Management services and provide a role in monitoring and improving customer experience survey results. The ability to access, analyze and utilize data to drive continuous improvement is a must. 
• Ensure compliance with JLL operational audit programs, all Health and Safety, Environment and Risk Management policies and procedures that relate to the site/s. 
• Adhere to all Key Performance Indicator requirements to ensure all Master Service Agreement and compliance requirements are met. 
• This position requires working from Toronto on an occasional basis. 
• Other duties as assigned. 

 Required Qualifications: 

• 4+ years of experience in facilities management, workplace operations, or a related corporate environment 
• Experience coordinating vendors and service providers with a focus on service quality and responsiveness. 
• Strong customer service mindset with the ability to communicate professionally at all levels. 
• Proficiency with Microsoft Office and comfort working in CMMS platforms 

Preferred Qualifications: 

• Bachelor’s degree or equivalent experience. 
• Experience in a multi-building campus or operationally complex environment. 

What We're Looking For:

• Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant 
• Experience managing multiple property sites 
• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis. 
• Relevant designation LEED, WELL, CFM, FMA is preferred. 
• Experience managing budget responsibilities, supplier management, problem solving, and client/customer relations. 
• Demonstrated communication skills written and verbal including negotiation and conflict resolution 
• Must have strong computer skills, including MS Excel, Word, Power Point and Office 
• Strong organizational skills and management skills 
• Desire for internal growth and career advancement through continuing education and training programs. 
• Travel to remote sites as required with possible overnight stays 

What's In It For You:

• Join an industry leader and shape the future of commercial real estate  
• Deep investment in cutting-edge technology to power your work   
• A supportive, caring and diverse work environment designed for your growth and well-being  

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.