Key Responsibilities

1. Governance Adoption
• Localize and deploy global/regional governance.
• Maintain standards, templates, and playbooks.
• Monitor governance adoption and maturity.

2. Capability Development
• Develop Product Management, Change Leadership to enterprise wide.
• Lead training, coaching, Communities of Practice, certification, and maturity assessments.

3. Enterprise Adoption Strategy
• Define adoption roadmap, communication strategy, stakeholder engagement, and executive awareness.
• Drive enterprise-wide behavioral adoption.

4. Maturity Management
• Define and operate maturity models for Product Manager.

5. Transformation Enablement
• Provide governance consulting, facilitation, templates, and best practices to contribute to improve Product Manager capability company wide.

6. Performance Measurement
• Track governance adoption, capability maturity, Vision/Journey creation/Epic definition/CDF adoption, training completion, and value realization.

7. Community Leadership
• Lead Product Owner, Scrum Master, Agile, and Change Champion communities.

Leadership Responsibilities

• Lead the Adoption team.
• Set annual roadmap and priorities.
• Coach team members.
• Collaborate with executives, business, technology, HR, and regional/global teams.

Required Qualifications

• 10+ years in Business/Digital Transformation, Agile Transformation, or Organizational Change.
• Experience with enterprise governance, capability development, executive stakeholder management, and Agile frameworks.
• Preferred: Financial Services/Insurance, SAFe, Lean Portfolio Management, Product Operating Model.

Required Skills

Enterprise Change Management, Agile Leadership, Product Operating Model, SAFe, Lean Thinking, Organizational Design, Learning & Development, Executive Communication, Facilitation, Governance Design, KPI Design, Coaching, Stakeholder Management.

Success Measures

Governance adoption, Product Owner capability improvement, Agile/CDF maturity improvement, organizational capability growth, executive engagement, community participation, and sustainable behavioral change.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].