Service delivery: 

 Responsible for the timely and accurate delivery of the below master data activities;

· Set up new suppliers

· Amend to the existing suppliers

· Develop operational understanding of the below areas for set up and amendment of suppliers

o Banking

o Tax reporting

o Payment Terms

o Classifications

o VAT / WHT

 P2P processes and systems compliance:

·  Be accountable for meeting and prioritizing own targets/deadlines and those of others to agreed standards and procedures.

· Embed and adhere to process improvement opportunities identified by the invoice processing management team in line with P2P standards to improve efficiency, effectiveness and quality and once agreed help drive the implementation of recommended improvements.

· Responsible for compliance to all P2P processes and procedures, ensuring all P2P processes for Elsevier are SOX compliant.

Relationship Management:

· Be accountable for effective interaction with both internal and external stakeholders in accurately undertaking master data set up amendment activities

· Appropriate escalation of issues to the Invoice Processing supervisors

· Be accountable for undertaking any appropriate intervention to see invoice through to payments

Complimentary Competencies

1.       Displays high integrity and honesty

2.       Drives for results

3.       Takes initiative

4.       Technical / Professional expertise

5.       Solves problems and analyses issues

6.       Innovates

7.       Builds relationships 

8.       Collaboration and Teamwork

Requirements:

• Bachelor's degree in any field

• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)

• Ability to work with deadlines

• Has great attention to detail

• Excellent English oral and written communication skills

• At least 1-2 years BPO/shared service or relevant experience

• Fresh graduates can be accommodated depending on communication skills and behavioral aspect

• Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objective

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.