Job Summary:

Provides administrative support to various functional areas of the company. Performs staff support activities needed for the development, implementation, communication and administration of the department.

Principal Responsibilities:

• Performs staff support activities needed for the development, implementation, communication and administration of the department.
• Reviews documents and reports for accuracy and completeness.
• May communicate with customers, suppliers and employees as needed to complete work.
• Performs a variety of diversified duties which may include filing, photocopying, document preparation (proofreading, letters, PowerPoint, etc.), faxing, sorting and delivering mail, ordering supplies, and other activities.
• May resolve reconciliation issues.
• Creates, sends, tracks, records and saves department documents for auditing.
• Updates and maintains electronic and or hard copy records as required.
• May answer incoming calls, coordinate messages, scheduling appointments, and responding to callers.
• Operates various office equipment including personal computer, copiers, printers, etc.
• May have specialized assignments in billing, customer service, mail room, human resources, sales, finance, accounting, marketing, fleet management etc.
• Other duties as assigned.

Job Level Specifications:

• Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
• Completes complex assignments requiring significant judgment, initiative and problem solving skills.
• Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
• Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.
• Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.

Work Experience:

• Typically requires a minimum of five years of related experience.

Education and Certification(s):

• High School Diploma or equivalent

Distinguishing Characteristics:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.