The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility for end-to-end invoice processing, vendor communication, exception handling, and timely posting in SAP S/4HANA using OpenText VIM. This role ensures invoices are accurately captured, validated, coded, and posted while supporting the post-posting external approval workflow and contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do:

• Process and validate inbound supplier invoices using OpenText Core Capture and VIM (Capture Validation Workplace / Fiori). Ensure correct extraction from OCR and complete mandatory fields before routing.
• Triage invoices through the VIM DP workflow: determine PO vs Non-PO routing, apply business rules, identify exceptions, and escalate to AP Expert or PtP team where required.
• Post invoices in SAP: MIRO for PO invoices and FB60 for Non-PO invoices, following GYG posting rules and document types.
• Support the post-posting external approval workflow: post when appropriate and route approval notifications as per process.
• Resolve vendor queries by email/phone; maintain excellent vendor relationships and ensure vendor master data accuracy (liaise with Vendor Maintenance role / team).
• Maintain audit-ready documentation for each invoice (attachments, metadata, approval trail) in the SAP inbound archive/OpenText.
•  Reconcile AP subledger to general ledger on a periodic basis and assist month-end close activities related to AP.
• Participate in continuous improvement initiatives: optimize OCR validation templates, update VIM business rules, and propose efficiencies for automation.
• Adhere to controls, SOX requirements (if applicable), and internal policies.

Day-to-day tasks:

• Open Capture Validation Workplace (Fiori) and process invoices in Status 74 (Ready for Validation).
• Validate OCR-extracted fields; correct coding, VAT, supplier, amounts, and line-item details as needed.
• Decide PO vs Non-PO workflow and route accordingly; work exceptions in VIM (price/quantity variances, missing PO, GR mismatch).
• Post via MIRO or FB60 and confirm the posting was completed and archived; where posting is bypassed, ensure external approval workflow is triggered.
• Monitor AP inbox for supplier queries and escalate unresolved issues.
• Run daily/weekly AP aging reports; flag overdue items and liaise with business owners for clearance. Systems & tools.
• SAP S/4HANA (Fiori front-end), OpenText VIM, OpenText Core Capture (OCR).
• MIRO, FB60 transaction knowledge.
• Excel (advanced: pivot tables, VLOOKUP/XLOOKUP), Google Sheets.
• Slack/Teams, Outlook.
• Concur / expense tools (for related queries) — helpful but not mandatory.

What you’ll bring:

•  2+ years of AP experience in an ERP environment; hands-on experience with SAP S/4HANA and OpenText VIM strongly preferred.
• Practical knowledge of MIRO and FB60 posting flows and GR/IR clearing fundamentals.
• Strong Excel skills and ability to analyze aging, reconcile lists, and prepare month-end schedules.
•  Excellent attention to detail, time-management and organizational skills.
• Good written and verbal English; additional languages (German, Spanish) a plus for vendor-facing roles.
• Comfortable working in a fast-paced, high-volume environment and dealing with exceptions.
• Understanding of VAT, withholding tax, and basic accounting principles.
• Familiarity with automated invoice capture, OCR error-triage, and rule-based routing in VIM.
• Prior experience with post-posting approval workflows and external approval systems.

What we offer:

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location:

BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)           

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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