Jobs Companies ZEISS [Vision] Professional Trainer

Sobre este puesto de [Vision] Professional Trainer en ZEISS

ZEISS · Presencial · Seoul

[About ZEISS]

ZEISS는 1846년 독일에서 시작된 글로벌 광학·광전자 기업으로, 180년 이상의 전통을 바탕으로 전 세계 약 43,000명의 임직원이 함께하고 있습니다.

ZEISS Korea는 1986년 설립 이후 꾸준한 성장을 이어오며, 현재 ZEISS 글로벌 시장 중 상위 5대 매출국으로 자리잡았습니다.

ZEISS는 반도체(Semiconductor Manufacturing Technology), 산업 품질 솔루션(Industrial Quality Solutions), 연구용 현미경 솔루션(Research Microscopy Solutions), 의료기기(Medical Technology), 시력 교정 및 소비자용 광학(Vision Care) 등 5개 핵심 사업 부문에서 혁신을 이끌고 있습니다.

※ 더 자세한 ZEISS Korea와 각 사업 부문에 대한 내용은 ZEISS 기업·채용 홈페이지에서 확인하실 수 있습니다.

[Employment Conditions]

  • Division: Vision Care (Consumer Markets) (비전케어사업부)

  • Job Title: Professional Trainer

  • Contract: Regular

  • Location: Seoul (전국 출장)

Key Responsibilities:

1. Training Delivery & Field impact

  • Deliver high-quality product and clinical training sessions to internal teams and external partners (optical stores, ECPs).

  • Adapt training delivery based on audience needs, ensuring clear understanding and practical application.

  • Build strong engagement in training sessions to enhance knowledge retention and customer confidence.

  • Represent the brand through professional and impactful training experiences in the field.

2. Field Engagement & Customer Insight

  • Actively engage with the field to understand customer needs, challenges, and knowledge gaps.

  • Gather real-time feedback from training sessions and customer interactions.

  • Translate field insights into actionable improvements in training approach and messaging.

3. Digital & Innovative Training Approach

  • Deliver and support digital and hybrid training sessions (e.g., webinars, virtual sessions).

  • Introduce new training methods to improve engagement and effectiveness (e.g., interactive formats, case-based learning).

  • Leverage digital tools to enhance learning experience and scalability of training.

4. Training Effectiveness & Business Impact

  • Continuously improve training effectiveness by focusing on learner engagement, understanding, and application.

  • Identify opportunities to enhance training impact on business outcomes (e.g., product understanding, sales confidence).

  • Support measurement of training effectiveness through feedback and performance indicators.

5. Cross-functional Collaboration

  • Collaborate with Sales, Marketing, and Customer Care teams to align training with business priorities.

  • Ensure consistency of key product messages across training sessions and customer interactions.

  • Support internal communication by sharing key learnings and field insights.

    Qualifications:

    • Master’s degree in Optics, Healthcare, Life Sciences, or a related field from a 4-year university

    • 3-7 years of experience in optical, healthcare, medical device, eye clinic or related industries

    • 5+ years of experience in customer-facing roles such as training, sales support, or clinical/technical support

    • Strong presentation and communication skills with the ability to explain complex concepts in a clear and engaging way

    • Ability to adapt communication style to different audiences (e.g., beginners vs professionals)

    • Proactive attitude with willingness to learn and grow as a trainer

    • Business-level proficiency in MS Office (PowerPoint, Excel, Word)

    • Ability to communicate in English in a business environment

    • Willingness to travel frequently (field-based role)

    Preferred Qualifications:

    • Master's or Ph.D. in Optics (both domestic and international degrees are welcomed)

    • Experience as an optician or in optical dispensing

    • Proven experience in E-learning, Webinars, and Hybrid Learning models.

    • Proven ability to transform product education into measurable business growth or shifts in client behavior.

    • Experience in healthcare/pharma/medical device education or customer training

    Your ZEISS Recruiting Team:

    KyuYul Jung (정규열), ShinBi Park (박신비)
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    Sobre ZEISS

    Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEI

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