The Role:

As a Product Designer at MRI, you will work across the UX domain, including research (user interviews, product reviews, persona development), design (sketching, group ideation, information architecture, interaction design, prototyping), documentation (wireframes, specification writing), and user testing.

As part of a cross-functional team, you will collaborate with other designers and use qualitative and quantitative data to make informed, design-related decisions. You should be proficient at converting requirements into practical product features and have a high standard for visual design execution.

We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role will be based in the Cape Town or Johannesburg office.

Job Summary / Objective

Product Designer with ~4+ years experience delivering user-centred SaaS experiences across discovery, design, validation and delivery.

UX Job Family Overview

User Experience (UX) roles design and validate user-centered experiences for complex enterprise software. Across levels, the work spans discovery (research and synthesis), design (information architecture, interaction design, prototyping), documentation (wireframes/specifications), and validation (usability testing and iteration). AI is used to accelerate evidence capture, synthesis, ideation, and delivery—while maintaining responsible, transparent, and user-trustworthy outcomes.

Core Work Domains

• Discovery & Research
• Design & Prototyping
• Documentation & Handoff
• Validation
• Standards & Design Systems

Level Scope & Accountability

• Scope: Individual or multiple products/features ownership.
• Design Responsibility: Owns end-to-end feature design with guidance.
• Typical experience: 4+ years.

Key Responsibilities

• Design end-to-end user experiences by translating user needs, business requirements, and technical constraints into intuitive product solutions.

• Create and maintain user flows, information architecture, wireframes, interactive prototypes, and detailed design specifications to support product delivery.

• Plan, conduct, and synthesise usability testing and other discovery activities, using insights to validate and iterate design solutions.

• Partner with Product Managers, Engineers, and fellow Designers throughout the Agile delivery process to ensure design quality and successful implementation.

• Contribute to the evolution and adoption of the design system, UI standards, and accessibility best practices across products.

• Continuously improve product experiences by analysing user feedback, product analytics, industry trends, and emerging technologies, including AI-assisted design workflows where appropriate.

AI & Innovation Expectations

Use AI responsibly to accelerate research synthesis, ideation, documentation and prototyping while validating outputs through human review.

Required Qualifications

• Bachelor's degree or equivalent experience

• 4+ years experiences

Required Qualifications

Interaction & visual Design - Ability to design intuitive, accessible, and visually polished user experiences using Figma and established design patterns.

User-Centred Design - Applies research insights, usability testing, and iterative design practices to solve user and business problems.

Design systems & responsive Design - Experience contributing to design systems and creating consistent, responsive experiences across platforms and devices.

Technical understanding - Working knowledge of front-end technologies (HTML, CSS, JavaScript) and an understanding of technical constraints to collaborate effectively with Engineering.

Communication & delivery - Strong collaboration, stakeholder communication, time management, and attention to detail to deliver high-quality design outcomes.

AI Literacy & Design Enablement – Uses AI-assisted design tools and workflows responsibly to accelerate research synthesis, ideation, content generation, documentation, and prototyping while maintaining human oversight, accessibility, and design quality.

Success Measures

• Delivers intuitive, validated experiences

• Contributes reusable design system assets

• Partners effectively across teams

• Improves usability through research

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group 

• Have confidence in your health with our offered Medical Aid Scheme.  

• Invest in our competitive Personal Pension plan and help set you up for your future. 

• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).  

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

• Further your professional development with our Tuition Reimbursement Schemes  

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! 

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!