Key Responsibilities

Technical & Application Support

• Deliver technical support and application expertise to customers and the sales team.
• Develop and optimize food formulations using Azelis' ingredient portfolio.
• Troubleshoot product performance and formulation challenges at customer sites and laboratories.
• Conduct customer visits to understand technical requirements and provide solution-based recommendations.

Product Development & Innovation

• Develop innovative food applications aligned with market trends and customer needs.
• Evaluate new ingredients and technologies for potential commercial opportunities.
• Create prototypes and concept products showcasing ingredient functionality.
• Support principal product launches and market development initiatives.

Customer Engagement

• Conduct customer trials, demonstrations, presentations, and technical workshops.
• Provide training to customers and internal stakeholders on ingredient functionalities and applications.
• Prepare technical reports, application guides, and presentation materials.

Business Support

• Collaborate with sales teams to identify and convert new business opportunities.
• Support strategic projects and customer tenders with technical expertise.
• Assist in developing value-added solutions that differentiate Azelis in the market.
• Maintain awareness of industry trends, competitive products, and emerging technologies.

Laboratory & Compliance

• Maintain accurate records of formulations, trials, and technical projects.
• Ensure compliance with food safety, quality, regulatory, and SHEQ requirements.
• Support application laboratory management, including equipment maintenance and good laboratory practices.

Key Skills & Competencies

• Strong knowledge of food ingredients and their functionality.
• Hands-on experience in food formulation and product development.
• Knowledge of food processing technologies and manufacturing practices.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and presentation skills.
• Customer-focused approach with strong stakeholder management capabilities.
• Project management and organizational skills.
• Ability to work independently and collaboratively in a cross-functional environment.

Preferred Industry Exposure

• Convenience Foods
• Confectionery
• Savoury, Snacks & Seasonings (SSS)
• Bakery
• Dairy
• Functional Ingredients
• Food Ingredients Distribution
• Food Manufacturing / FMCG