Essential Job Functions:  

Product Development and Delivery

• Lead the design, development, testing, deployment, and support of new and existing software products, applications, services, and components for client-facing and proprietary platforms.
• Drive the delivery of high-quality software solutions that align with business objectives, client needs, product strategy, and long-term technology goals.
• Partner with product, business, architecture, QA, security, DevOps, and other cross-functional teams to translate business requirements into scalable, maintainable technical solutions.
• Guide teams through Agile delivery practices, including short- and long-term planning, backlog alignment, sprint execution, demonstrations of working software, and delivery accountability.
• Support the creation of Minimum Viable Products that deliver business value quickly while maintaining quality, scalability, and architectural integrity.

Technical Leadership and Architecture

• Serve as a technical leader and escalation point for complex development, integration, troubleshooting, testing, and debugging efforts.
• Contribute to and help shape the technical roadmap for projects, products, and platforms, ensuring alignment with future customer and business needs.
• Define and guide system, technical, and application architecture decisions that promote reuse, componentization, extensibility, maintainability, performance, and security.
• Evaluate new platforms, programming languages, frameworks, tools, and software products to determine feasibility and value for incorporation into company solutions.
• Maintain strong working knowledge across modern software development environments and technologies, including Java, C#, .NET/.NET Core, AWS, Azure, API integrations, RESTful services, structured and unstructured databases, web technologies, and JavaScript frameworks such as Angular, Vue, and React.

Engineering Execution and Quality

• Oversee the execution of software engineering plans, development processes, standards, and documentation to ensure consistency, repeatability, and delivery discipline.
• Ensure software solutions meet functional and non-functional requirements, including quality, security, stability, scalability, modifiability, performance, and data protection expectations.
• Provide solutions and alternatives to resolve technical or delivery challenges that impact timelines, scalability, performance, production readiness, or implementation success.
• Analyze code, architecture, and system behavior to identify causes of issues and guide corrective actions as needed.
• Establish and monitor delivery metrics related to turnaround time, workload, rework, defects, test coverage, and team performance to support continuous improvement.
• Product Strategy and Innovation
• Stay informed on business initiatives, product objectives, infrastructure priorities, and development architecture considerations that influence engineering decisions.
• Use data, user insights, and product feedback to identify opportunities, improve user experiences, and guide technical solutions that solve customer and business problems.
• Run experiments on new and existing product features, evaluate results, and influence teams and leadership toward modern, effective engineering solutions.
• Research emerging technologies, methodologies, and capability models to improve quality, predictability, delivery efficiency, and cost effectiveness.
• Help align development capabilities with the future needs of clients, products, and the broader technology organization.

People Leadership and Team Development

• Lead by example with a positive, growth-oriented mindset and a commitment to collaboration, accountability, and continuous improvement.
• Mentor, coach, and develop software engineers, technical leads, PODs, and delivery teams to strengthen execution, technical capability, and overall performance.
• Set goals, manage priorities, monitor commitments, and guide team members through performance development, workload planning, and delivery expectations.
• Foster a culture of high performance, learning, accountability, innovation, and continuous improvement across technology teams.
• Identify training needs and provide guidance on new technologies, engineering practices, tools, and delivery methods.

Operational Management and Delivery Accountability

• Manage software service delivery for internal and external stakeholders, ensuring tasks, assignments, project activities, and timelines remain aligned with business priorities.
• Continuously evaluate development progress against plans and partner with lead developers, project managers, and management to remove barriers and facilitate business outcomes.
• Oversee individual and team project priorities, deadlines, and deliverables to ensure work is completed within agreed-upon timeframes.
• Proactively coordinate with stakeholders and team members to resolve dependencies, clarify expectations, and maintain delivery momentum.
• Provide direction across the software development and testing life cycle, including requirements analysis, design, development, testing, deployment, documentation, and support.
• other tasks assigned by supervisor

Qualifications and Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field preferred; equivalent combination of education and experience will also be considered.
• Minimum of 12+ years of industry or relevant software engineering experience, including at least 2+ years in a VP-level role or equivalent senior leadership capacity.
• Strong knowledge of object-oriented analysis, design, and programming principles.
• Experience with application integration and building APIs for rapidly integrating products and platforms.
• Experience building software products across multiple platforms, environments, and industries.
• Experience developing cloud-native applications or migrating applications to the cloud; AWS experience preferred.
• Experience with microservices development, web application development development, distributed and parallel systems, machine learning, information retrieval, natural language processing, networking, large-scale software systems, or security software development.
• Interest and ability to learn additional coding languages, frameworks, and technologies as business needs evolve.
• Strong product sense with the ability to connect technical decisions to user needs, business priorities, and product outcomes.
• Experience managing UX and human-centered design practices in support of customer-focused product development.
• Experience working on Agile Scrum and DevOps-aligned delivery teams.
• Experience developing software development estimates and supporting delivery planning.
• Experience using Azure DevOps, Jira, Jenkins, Git, Bitbucket, or similar engineering and delivery tools.
• Ability to serve as a player-coach by providing hands-on technical guidance while leading and developing a team of software developers.
• Strong verbal and written communication skills, with the ability to clearly convey technical concepts, product priorities, and delivery expectations.
• Strong organizational, administrative, and documentation skills.
• Ability to work independently and collaboratively in a fast-paced, changing environment.
• Proven analytical, logical, and creative problem-solving skills.
• Strong prioritization skills with the ability to manage competing demands, delays, or unexpected changes.
• Ability to learn quickly, think creatively, and solve complex problems in high-pressure situations.
• Experience applying innovation methodologies, such as design thinking, to improve products, processes, or customer outcomes.
• Adaptable and flexible, with the ability to adjust approach or methods to best fit changing business, technical, or team needs.

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