Senior Sales Engineer - Milan

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

We are looking for an enthusiastic and professional Senior Sales Engineer who combines in-depth technical expertise with strong commercial acumen and sales skills. You will provide pre-sales technical support to Mimecast sales teams, reseller partners, and customers, helping position our services effectively and overcome technical objections. Most of your work will focus on pre-sales activity, with opportunities to support key customer engagements, train sales teams, collaborate with Product Management, and participate in marketing events as the business continues to evolve.

What You'll Do

• Provide technical pre-sales support across customer and reseller partner opportunities.
• Engage technical stakeholders to position Mimecast services clearly, build understanding, and address technical objections.
• Deliver product demonstrations and presentations, including to senior customer contacts.
• Prepare formal RFP responses and strategic, high-level implementation plans.
• Partner closely with sales colleagues throughout the opportunity lifecycle.
• Work with the Service Delivery team to support complex solutions and oversee the implementation and success of pre-sales proofs of concept.
• Contribute to key customer engagements and help train sales teams on Mimecast products.
• Collaborate with Product Management and technology partners, and participate in marketing events as needed.

What You'll Bring

• Extensive experience selling endpoint software, with the technical depth, autonomy, and commercial judgment to support complex enterprise opportunities.
• Experience working with demanding business customers and large strategic enterprise accounts or equivalent environments.
• Strong familiarity with networking and security technologies and services.
• Understanding of spam, viruses, email security, and internet-based threats.
• A proven record of taking ownership of customer issues and resolving them under pressure.
• Experience leading projects through to completion and coordinating input and resources across multiple teams and disciplines.
• The ability to explain technical solutions clearly to business-focused customers.
• A proactive, self-sufficient approach, with flexibility and a willingness to learn new skills and disciplines.
• Understanding of email system migration processes and tools used in Exchange migrations and upgrades.
• Understanding of email archiving solutions, their business drivers, and email management, security, and archiving solutions such as Forcepoint, Proofpoint, Barracuda, and Symantec Enterprise Vault.
• Experience supporting customers in a pre-sales environment and consultatively selling complex services.
• Hands-on experience with anti-spam, anti-virus, archiving vendors, and related services.
• Experience with SaaS solutions, indirect sales environments, and high-growth, dynamic companies.
• Project management experience and experience working with technology partners are helpful.
• Ideally based in Milan

The OTE for this position is €104,000 - €156,000. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.