About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• Accountable for providing a quality service or product to customers and stakeholders, using skills/experience built through significant practical experience or training
• Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
• Delivers outputs that are clearly defined, using discretion over how to achieve them
• Makes suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations
• To develop and share expert knowledge of M&G Group operational banking and processes, ensuring regulatory compliance
• Ownership and oversight of the Investor dealing models in place for OEIC and SICAV Funds
• To help facilitate necessary improvements and developments to support continuous change or enhancements required to improve efficiency and controls, and reduce risk
• Adherence to CASS rules through all aspects of the teams activities
• Relationship development across Finance and the wider business
• Regular meetings and relationship management with banking partners
• Cash flow forecasting, knowledge of the cash flows around the Group and their relation to business changes
• Oversight of third party providers and change oversight
• Ownership of the Bank Account Database

To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.