About the role

We are seeking a values driven Retail Assistant who will perform customer focused retail tasks that support the daily operation of Family Stores, warehouses and the missional objectives of The Salvation Army.

Reporting to the Area Manager, this is a casual role, based in the Noosa region, with work across the Sunshine Coast, QLD. Salary and conditions are in accordance with the General Retail Award Level 3.

You will successfully

• Provide exceptional customer service to all donors and customers and provide appropriate assistance when working in the stores, collection points or anywhere else as reasonably required.
• Assist with the processing of all donations and ensure adequate amount of stock is on the shop floor at the correct price point.
• Perform store open & close established procedures as required.
• Comply with secure cash handling and banking established procedures as required.
• Assist in the execution and coordination of all promotional activities at the store.

You will have

• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• Experience supervising workers in retail or similar setting highly regarded
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people
• Ability to prioritise tasks and manage time effectively
• Current driver’s licence and reliable vehicle
• Knowledge of work health safety obligations practice of these in the workplace
• Incumbent needs to have a reasonable level of fitness to carry out the duties of this position

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Flexible working arrangements. 
• Access to EAP and health & wellness initiatives 
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 
• Ongoing training and development opportunities that enhance on the job skills and proficiency. 
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to apply 

 If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration