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Position Summary

The Rating Analyst is responsible for inputting, updating, and maintaining rating tariffs for individual customers, using the company’s TMW system. This position has a high level of focus on accuracy to ensure customers and drivers are billed and paid correctly.

Duties and Responsibilities:

· Understand and interpret multiple rate agreements / customer contracts

· Set-up rating in TMW systems for billing department to be able to efficiently and accurately invoice customers.

· Work with pricing and sales to ensure accurate information is entered and updated as needed.

· Answer emails from dispatch and billing regarding rates and charges billable to a specific customer.

· Work with customers and our collections department to answer questions regarding rating disputes and work to resolve any issues

· Perform additional duties as required.

Job Requirements

Education and Experience:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

· High School Diploma or GED

· Strong experience with Microsoft Excel and Outlook

Preferred qualifications

· Associate or bachelor’s Degree

· Preferred work experience in transportation

· Data Entry Experience

· Experience using TMW Software

Essential Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Become familiar with and understand the customer rate agreements

· Detail oriented with good organizational skills and the ability to prioritize workload

· Strong interpersonal skills

· Demonstrated ability as a decisive problem solver

· Proven ability to clearly organize and effectively convey information effectively to various levels of management

· Demonstrated ability to be detail-oriented

· Proven skill to focus attention on determining what can be done to make progress

· Demonstrated ability to act as a team player and get involved in all aspects of the business function

· Demonstrated ability to exercise independent judgment within defined practices and procedures to determine appropriate action

· Demonstrated ability to analyze data and make process improvement recommendations

Language Skills

· Ability to read, write and speak English proficiently

Physical Demands:

The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

· While performing the duties of this job, the employee is regularly required to talk or hear.

· This position may be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.

· Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

· The position typically operates in a standard office environment.

· This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

Benefits Package:

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) Plan + Company Match

• Paid Time Off

• Company Paid Holidays

Salary Range:

Disclaimer: The salary range for this position is $49,000 to $52,000 annually plus commission. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidate’s experience, education, skills, qualifications, and geographic location.

The Heniff Family of Companies, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.