Title: Product Manager - Data Platform

Location: US – Remote

Travel to Office expectations

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Job Summary

PointClickCare is looking for a Product Manager to join our Data Platform Product team, owning a portfolio focused on enabling scalable, trusted, and well-defined data across the PointClickCare platform. This role supports the operationalization of multiple datasets that power downstream products, analytics, and workflows, ensuring data is accurate, accessible, and aligned across domains.

You will be accountable for product impact: understanding complex data domains deeply, making clear prioritization calls across competing datasets, and partnering closely with engineering and product teams to deliver high-quality, well-modeled data. You will build on the established PointClickCare platform, with a focus on enabling trusted data through strong definition, cataloguing, and governance practices.

Key Duties and Responsibilities

• Own the roadmap and backlog for your portfolio, prioritizing datasets and platform capabilities against customer value and business impact
• Serve both customers and internal data stakeholders, translating domain needs into clear data definitions, schemas, and requirements
• Run continuous discovery with domain experts and engineering teams to deeply understand data sources, transformations, and usage across the platform
• Partner with data platform engineers to guide datasets through transformation stages, ensuring quality progression into trusted, consumable data layers
• Work cross-functionally with engineering, analytics, and product teams to enable consistent and scalable data usage across the platform
• Assess product investment opportunities and incoming requests with structured rigor, bringing clear recommendations on dataset prioritization and platform improvements
• Define and monitor data health, adoption, and usability metrics, using insights to inform roadmap decisions
• Enable and support data catalog creation and ongoing maintenance, ensuring datasets are well-documented and understood across teams
• Influence and align multiple product teams without formal authority to drive cross-platform data consistency and adoption
• Support ongoing data operations, including dataset health, usage questions, and continuous improvements

Your Key Strengths

• Bachelor's degree in Healthcare, Engineering, Business Administration, or related field
• 3+ years of product management experience, including B2B experience with enterprise customers
• Experience managing software or platform products through the full development lifecycle
• Experience working with data platforms, data pipelines, or analytics products
• Strong understanding of data concepts such as data modeling, schema design, and data transformation
• Familiarity with Azure (Data Lake), Databricks, or comparable cloud data platforms
• Working knowledge of SQL and/or Python (preferred)
• Experience with data cataloging, governance, and cross-domain data definition
• Ability to influence and drive alignment across engineering, data, and product stakeholders without formal authority
• Strong communication and stakeholder management skills with both technical and business audiences
• Experience working with complex, cross-platform data ecosystems and multiple stakeholders
• A bias toward execution and outcomes, with strong prioritization and decision-making skills

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $115,900 - $128,800 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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