Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Night Receptionist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

• Greet and check-in late arriving guests in a friendly and welcoming manner
• Handle guest requests, inquiries, and complaints during the night shift
• Manage and update reservations and ensure accurate guest information
• Perform night audits and ensure the accuracy of financial transactions
• Maintain a clean and organized front desk area
• Respond to emergency situations and take appropriate actions

Requirements

• Prior experience as a Night Receptionist or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Ability to work independently and make effective decisions during night shifts
• Professional and friendly demeanor
• Proficient in using computer systems and hotel software
• Fluency in English, knowledge of additional languages will be considered as an asset

Benefits

• Competitive salary package and additional benefits
• Career development within Greece's leading hospitality group
• Opportunities for internal mobility and long-term career growth
• Accommodation (if necessary) and full board
• Transportation support and/or travel expenses
• Access to training and educational programs
• A dynamic and supportive working environment
• Employee discounts across Grecotel hotels and selected partner businesses
• A people-focused culture built on teamwork, respect and excellence