Are you interested in working as a Lead Platform Engineer on the Wealth Management Technology(WMT) - Platform Infrastructure Team in Technology & Operations at the Royal Bank of Canada?

As a Lead Platform Engineer, you will provide strategic technical leadership for critical platform infrastructure, delivering expert support across hardware, operating systems, and system integration. You will lead cross-functional collaboration with development, operations, and quality assurance teams to drive successful project delivery, system upgrades, and technical issue resolution while maintaining the highest standards of security compliance and industry best practices.

What will you do?

• Lead day-to-day support operations for Wealth Management applications platforms across Linux, Windows, and Cloud environments (public & private), while mentoring team members on best practices and troubleshooting methodologies.
• Own security patch and update strategy for operating systems and applications, ensuring platforms consistently meet RBC security and compliance standards while driving organizational security improvements.
• Direct platform upgrade initiatives for operating systems and middle-tier applications, taking responsibility for regulatory compliance and risk mitigation across the infrastructure portfolio.
• Lead problem-solving efforts by establishing diagnostic frameworks and resolution protocols that empower the team to efficiently resolve complex errors and issues reported by users.
• Design and implement monitoring and alerting architecture for Data platforms to ensure stability, resiliency, and proactive issue detection across the infrastructure.
• Spearhead platform initiatives from conception to completion, ensuring successful delivery and stakeholder alignment throughout the project lifecycle.
• Establish and oversee knowledge management practices, directing the creation, maintenance, and updates of comprehensive documentation including troubleshooting procedures, best practices, and lessons learned across supported systems.
• Champion automation and AI initiatives, identifying and evaluating automation tools and AI technologies to enhance team capabilities and operational efficiency.
• Drive strategic participation in technology upgrades, system integrations, and process improvement projects, collaborating cross-functionally to deliver enterprise solutions.
• Provide strategic leadership and direction to the WMT-Platform Infrastructure Team, managing resources and contributing to organizational objectives while supporting management initiatives.

What do you need to succeed?

Must-have

• 5-10 years experience supporting critical infrastructure and related components
• A university degree in Computer Science and/or related field
• 5 years experience working on and promoting team ideas, standards, concepts and initiatives
• Lead technical initiatives leveraging advanced expertise in OpenShift, Linux, and Windows environments to guide team implementation and best practices.
• Direct cloud architecture strategy across public and private cloud platforms, with demonstrated proficiency in Azure, AWS, and S3 services to optimize organizational cloud infrastructure.
• Champion database solutions and mentor team members on database design, optimization, and management practices.
• Model exceptional leadership communication, demonstrating superior interpersonal skills and clear articulation of technical concepts to cross-functional stakeholders at all organizational levels.
• Drive innovation and strategic problem-solving by applying creative and analytical thinking to complex technical challenges while maintaining composure in dynamic, fast-paced environments.
• Lead troubleshooting and resolution efforts for critical technical issues, establishing processes and standards for continuous improvement.
• Manage competing priorities and workload distribution, ensuring team effectiveness and project delivery timelines.
• Mentor team proficiency in programming and scripting languages including PowerShell, Shell, JavaScript, and other emerging technologies, while demonstrating hands-on expertise.

Nice-to-have

• Solid understanding of general networking & SAN principles.
• Experience with automating manual processes and levering AI technologies to enhance day-to-day process.
• Knowledge of SSL certificates, implementation, operation and utilization.
• Wealth Management knowledge is an asset.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development and production day to day support through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunity to challenge the status quo and improve existing solutions.
• Opportunity to take on progressively greater accountabilities.

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.