Job description 

The Delivery Management Professional (SE6) leads moderately complex deliveries, proactively identifies improvements, manages diverse stakeholders, and contributes to strategic implementation. In this role, you will independently define and control the scope of medium to large initiatives, utilizing effective facilitation and analytical skills to drive value delivery. While navigating intricate stakeholder environments, you will connect team development with broader business objectives. Depending on the organization's needs, you may operate within role archetypes such as Project Manager, Service (Delivery) Manager, ITSM Process SME, Scrum Master, RTE, or Agile Coach. 

Description of the area 

Job Responsibilities 

• Scope / (Content Leadership): Independently defines, manages, and controls the scope of medium to large initiatives or significant workstreams with moderate complexity. Leads and facilitates the scope definition process, aligning with strategic objectives, stakeholder expectations, and team dependencies. Proactively identifies, analyzes, and mitigates scope-related risks, manages scope changes, and champions the adoption of scope management best practices within the Chapter. 

• Accountability/Problem Solving: Independently leads the analysis of moderate to complex delivery problems, driving root cause analysis and eliciting complex stakeholder needs. Accountable for comprehensive improvement plans and contributes to solution design and validation. Champions accountability, deals pragmatically with ambiguity, and uses effective facilitation techniques to guide teams while mentoring colleagues and building team spirit. 

• Stakeholder Management: Identifies a diverse range of stakeholders across functional areas and develops comprehensive stakeholder communication plans. Effectively manages relationships to act as a trusted advisor, proactively shapes stakeholder perspectives, and navigates intricate stakeholder environments by resolving conflicts to ensure alignment. 

• Impact/Strategy: Demonstrates consistent performance with an impact that typically extends to a specific product, initiative, or cluster. Contributes to achieving product or domain goals by ensuring value delivery, takes a proactive role in shaping team processes, and contributes to the implementation of strategic objectives for Informatics, the Chapter, and/or Domains. 

• Complexity / (Product Size): Manages moderately complex initiatives or workstreams extending across a product or service. Manages the delivery of complex features, services, or projects (e.g., a service transition, a product release, or an Agile Release Train (ART) increment). Selects and tailors delivery methodologies while managing dependencies between activities. 

• Business/Technical ability: Demonstrates strong business acumen by analyzing business needs and translating them into effective delivery strategies. Selects and adapts delivery methodologies to optimize results, manages complex delivery processes, and utilizes advanced delivery tools and techniques to address business challenges and contribute to planning. 

Qualifications 

Education / Experience 

• Proven track record operating in a Delivery Management archetype (e.g., Project Manager, Service Manager, Scrum Master, RTE, Agile Coach) managing medium to large initiatives or significant workstreams. 

• Experience managing the delivery of complex features or projects (such as service transitions or ART increments) across functional areas. 

• Demonstrated experience translating requirements into strategic implementation plans and contributing to business planning and forecasting. 

Technical Skills 

• Strong ability to select, adapt, and apply appropriate delivery methodologies to optimize results. 

• Proficiency in utilizing advanced delivery tools and techniques to manage complex processes and dependencies. 

• Strong analytical skills to drive root cause analysis and propose comprehensive improvement plans. 

• Batch Manufacturing, Discrete Manufacturing, GMP, GAMP, V-Model,Data Integration, SNOW, JIRA, Monday 

• The candidate has proven records in the domain of Digitalization of Pharma Manufacturing processes and realization of large Manufacturing OT Projects in pharma regulated environments 

Additional Qualifications 

• Exceptional stakeholder management and communication skills, with the ability to facilitate workshops, resolve conflicts, and act as a trusted advisor to diverse stakeholders. 

• Strong coaching and mentoring mindset, capable of championing accountability, connecting team development with business objectives, and building chapter team spirit 

• PMI, Agile/SAFE Agile certifications 

• Exceptional communication and negotiation skills, with the ability to communicate difficult concepts and influence stakeholders to adopt different perspectives. 

• Proactive mindset to identify opportunities to enhance value, improve existing solutions, manage technical debt, and lead teams in identifying innovative solutions. 

• With a global team and the main stakeholders in NALA and EMEA the position requires regular availability for meetings outside of standard business hours 

• Availability to travel up to 20% of the time