Description -

About this Job

The Global Strategy, Process & Capabilities team is responsible for defining and executing the strategic direction of Supply Chain Factory Services (SCFS). We lead business transformation initiatives that drive growth, operational excellence, automation, AI adoption, and the expansion of Factory Services capabilities across HP's global manufacturing network.

Our mission is to improve customer outcomes, simplify operations, enable scalable growth, and transform how Factory Services operates through process excellence, analytics, digital solutions, and strategic program leadership.

We are seeking a highly motivated Engineering Program Manager who thrives in ambiguity, enjoys solving complex business challenges, and is passionate about driving measurable business impact. This role will partner with stakeholders across Product Management, Operations, Factory Engineering, Technical Consultants, Category, IT, Manufacturing, Finance, and executive leadership to shape and deliver the next generation of Factory Services capabilities.

This role is responsible for providing leadership to individual contributors, identifying opportunities for process improvement, collaborating with various stakeholders, and managing R&D of new technologies. The role applies advanced subject matter knowledge to proactively improve the processes, reduce costs, drive schedules and resolve issues. The role is also responsible for people-care management, recruitment, and career development.

What you’ll do as an Engineering Project/Program Manager

Solve problems!

• Drive end-to-end process redesign efforts utilizing Lean, Agile, Design Thinking, and Change Management methodologies.
• Evaluate current-state processes, identify improvement opportunities, and implement sustainable solutions.
• Support deployment of global standard processes, systems, and governance models.
• Partner with IT and business teams to define requirements and deliver digital solutions.
• Drive automation and integration initiatives that eliminate manual work and reduce process complexity.
• Identify and implement AI-enabled opportunities that improve business performance, decision-making, and employee productivity.
• Support the evolution of strategic platforms such as Fiji and future Factory Services technologies.
• Utilize data to identify trends, root causes, risks, and opportunities.
• Develop executive-level reporting, dashboards, and performance metrics.
• Convert operational data into actionable recommendations for leadership decision-making.
• Support business reviews, strategic planning, forecasting, and performance management activities.
• Serve as a focal point for introducing new capabilities, services, and operational models.
• Coordinate global stakeholder alignment, readiness planning, and implementation activities.
• Ensure new solutions are scalable, measurable, and aligned with strategic objectives.
• Build concise, data-driven presentations for executive audiences.
• Communicate program status, risks, decisions, and recommendations to senior leadership.
• Influence stakeholders without direct authority across multiple functions and regions.
• Lead workshops, strategic planning sessions, and governance forums.
• Drive organizational adoption and behavioral change associated with new processes, tools, and business models.
• Develop communication, training, and stakeholder engagement plans.
• Foster a culture of continuous improvement and innovation.
• Provides direct and ongoing leadership for a team of individual contributors coordinating, managing, and leading programs to drive the engineering development and implementation of products and service offerings.
• Acts as subject matter expert, identifies opportunities for process improvement and policy development and recommends changes in alignment with business tactics and strategy.
• Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
• Establishes technology and product goals in collaboration with tech leads, partners, clients, and executive leadership.
• Uses communication and program management skills to drive schedules and resolve issues across multiple projects, technology nodes, and sites.
• Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners.
• Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs, and ensures that team members are effectively communicating and collaborating with outsourced resources.
• Proactively identifies opportunities for process improvement and cost reductions opportunities.
• Technically leads and/or executes engineering projects and spearheads research and development of new technologies, as appropriate.
• Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.

The ideal candidate:

• Passionate problem solver with a continuous improvement mindset.
• Demonstrated ability to lead large-scale, cross-functional business transformation initiatives.
• Strong strategic thinking skills with the ability to translate vision into execution.
• Proven experience influencing stakeholders at multiple organizational levels.
• Equally comfortable discussing business strategy, operational processes, technology, and financial outcomes.
• Exceptional communication and storytelling capabilities for executive audiences.
• Strong analytical skills with the ability to turn data into business decisions.
• Demonstrates sound business judgment and thrives in fast-changing environments.
• High emotional intelligence (EQ) with strong stakeholder management capabilities.
• Curious, innovative, and enthusiastic about leveraging AI and emerging technologies to improve business outcomes.
• Proven experience applying Agile practices and driving end-to-end digital transformation initiatives, including process redesign, system implementation, User Acceptance Testing, and organizational change management employing methodologies such as ADKAR, preferred.
• Demonstrates a quality-first, metrics-driven mindset, leveraging KPIs and data insights to continuously improve processes, performance, and business outcomes.
• Demonstrates foundational knowledge of AI principles, including generative AI concepts, data-driven insights, and responsible AI usage; prior exposure or training preferred.

Preferred Technical & Functional Experience

• PMI PMP, PMI-ACP, Lean Six Sigma Green Belt or equivalent certifications preferred.
• Experience leading Agile programs and digital transformation initiatives.
• Knowledge of manufacturing, supply chain operations, and Factory Services processes.
• Experience with:
  • SAP
  • PLM/PDM systems
  • BOM management
  • New Product Introduction (NPI)
  • Services delivery operations
• Strong Power BI, Excel, and data visualization skills.
• Experience with:
  • Azure DevOps (ADO)
  • Power Platform (Power BI, Power Automate, Power Apps)
  • Dynamics 365
  • SharePoint
• Familiarity with Generative AI, Agentic AI, automation platforms, and responsible AI principles.
• Financial acumen including revenue, gross margin, cost management, business cases, and ROI analysis.

Education and Experience Required

• Bachelor's Degree in Engineering, Supply Chain, or related field.
• Typically 12+ years of professional experience.
• Typically 8+ years leading cross-functional projects or programs.
• Experience managing medium-to-large scale business transformation initiatives.
• Experience working across multiple supply chain functions.
• Experience driving process improvement and operational excellence programs.
• Advanced experience with analytics, reporting, and executive communications. Preferred:
  • PMP Certification.
  • Lean Six Sigma Green Belt or higher.
  • AI, Data Analytics, Agile, or Change Management certifications.

Knowledge and Skills

• Working knowledge of E2E Supply Chain and Manufacturing.
• Advanced team and project management skills, including project structuring and managing multiple work streams independently.
• Advanced data analysis skills and high excel acumen
• Self-starter with strong time management skills and adaptability
• Advanced analytical and problem-solving skills; logical solution provider.
• Working knowledge of and ability to manage complex modelling and financial analysis.
• Advanced written and verbal communication, presentation, and persuasion skills; mastery in English and local language.
• Excellent business acumen, technical knowledge within multiple business units, and extensive knowledge in applications, technologies, and emerging industry trends.
• Mentoring and coaching skills
• Proficient with Microsoft suite of tools with intermediate to advance Excel skills
• Proficient in foundational knowledge of artificial intelligence (AI) concepts

Success Profile

What makes a successful Engineer at HP? Check out the top traits we’re looking for and see if you have the right mix.

• Communicator   9
• Deadline-oriented   10
• Entrepreneurial   6
• Open-minded   9
• Problem-solver   8
• Team Player   10

Keywords

• Digital Transformation
• Supply Chain Management
• Agile Methodologies
• Data-driven decisions
• Process Improvement
• Value stream mapping
• Executive Communications
• Executive Presentation
• Continuous Improvement
• Cross-functional team leadership
• Cycle Time
• Conflict Resolution
• Agentic AI
• Emotional Intelligence

Complexity
• Uses managerial concepts and company objectives to resolve issues in creative and effective ways.

Pay & Benefits
 

The pay range for this role is $130,700 to $205,200 USD annually with additional

opportunities for pay in the form of bonus and/or equity (applies to United

States of America candidates only). Pay varies by work location, job-related

knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

• US benefits overview https://hpbenefits.ce.alight.com/

The compensation and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time,

with or without notice, subject to applicable law.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Schedule -

Shift -

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"