Division overview: 

The PlayStation Studios: Creative team is an award winning, global internal creative agency within PlayStation Studios. We endeavour to build a working environment where we can flourish and create industry leading work. Structured around 2 teams; Brand & Strategy and the Creative Studio, comprising of four core disciplines; Design & illustration, UI/UX, Motion & 3D, Film and Video. We deliver projects in collaboration with our game development and marketing/PR teams. 

Role Overview:

This is an exciting opportunity to be at the forefront of our creative endeavors! As a key client-facing leader, you will partner with global stakeholders across multiple regions, building strong relationships and translating business needs into impactful creative solutions. You will serve as a trusted point of contact, ensuring creative deliverables align with project objectives, client expectations, and business priorities. 

Responsibilities: 

• Coordinate the daily operations of the Creative Team in Malaysia. 

• Cultivate a creative, diligent, and inclusive work environment. 

• Manage the team's capacity plan, track utilisation, and handle competing priorities to ensure resources are effectively deployed. 

• Work together with the regional Production and Operations team to clearly define new briefs and build solid working relationships with partners. 

• Assist Production and Operations by supplying resources. 

• Collaborate closely with Creative leadership to manage a list of external agencies and freelancers. 

• Efficiently plan, produce, and deliver content on time and within budget, while proactively addressing potential issues. 

• Schedule and manage resources for multiple projects concurrently. 

• Challenge existing methods and continually review technology to improve processes and pipelines. 

• Stay current with new tools, techniques, and practices in the industry. 

Staffing: 

• Retain and improve a dedicated and efficient team that upholds the highest quality and standards. 

• Conduct regular one-to-ones, support career development, and ensure team wellbeing in a high-volume, multi-project environment. 

• Partner with talent acquisition and the Creative Director to interview, evaluate, acquire, and retain top talent. 

• Guide artists from various fields and set recruiting objectives for HR to ensure a balanced team. 

• Focus on guiding the team to encourage continuous development and offer both professional and personal support. 

Required Skills/Tools 

• Outstanding verbal, visual, and written communication skills. 

• A well-balanced combination of expertise in business strategy, process management, and people management. 

• Ability to identify new business opportunities and lead internal business plans to achieve Creative and Malaysia objectives. 

Requirements: 

• At least 5 years of experience in the Creative Design and Production Industry. 

• Considerable expertise in leading individuals with the capacity to form, arrange, and grow a team. 

• Proven ability to prioritize effectively when managing multiple projects. 

• Significant experience in scheduling and budgeting. 

• Strong communication and presentation abilities with the capacity to work alongside partners. 

• Understanding of hands-on creative and agile workflows (Marketing, Product UI/UX, and game UI/UX). 

• Demonstrates initiative, autonomy, and leadership of projects while involving the team. 

• Well-organized and able to maintain high standards under pressure. 

• Flexible and adaptable to fast-changing work environments while managing partner expectations. 

• Must hold a valid passport and be willing to travel regularly. 

Preferred: 

• Experience within the gaming sector is a plus. 

• Previous experience in UI/UX industries or agencies. 

• Proficiency in Japanese, Mandarin, Cantonese, or other languages at a professional level.