Community Service Assistant - In Line Chlorination (ILC) en Evidence Action · Mbale, Eastern Region, Uganda

Sobre este puesto de Community Service Assistant - In Line Chlorination (ILC) en Evidence Action

Evidence Action · Presencial · Mbale, Eastern Region, Uganda

About Evidence Action

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
Through Safe Water Now, we’ve saved the lives of over 15,000 children.
Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions

Job purpose

The Community Service Assistant (CSA) position is primarily a field-based position which plays an important role as an interface between In-Line Chlorination (ILC) and the communities it serves. This position ensures sufficient and uninterrupted supply of chlorine and service/maintenance of the installed ILC devices. This in turn enables the community to access safe water hence improving their livelihood through reduction of waterborne diseases.

Reports to: Lead Field Officer/Associate Coordinator, ILC

Direct Reports: None

Duties and responsibilities:

Conducting ILC device hardware service and maintenance through regular spot checks to ensure proper functionality
Delivering chlorine and refilling ILC gadgets at program water points as assigned
Measuring chlorine levels and adjusting ILC devices to ensure proper chlorine levels using chlorine testing devices
Accessing ILC devices, often on elevated storage tank planforms, to adjust dose and restock chlorine
Ensure safe handling and accountability of chlorine and ILC device part stocks in the store, office and designated sites
Proper record keeping by completing relevant forms, documents, and records that are important in inventory tracking
Engaging the target community and promoter volunteers to promote ILC device usage, handle any/all possible challenges, and report the same to the supervisor
Collecting all field data for program assessment and accountability, by use of smartphones
Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution

Key Performance Indicators:

Chlorine stock out rates
ILC device functionality rates
Sustained Functional ILC Device numbers
Promoter retention

Requirements

Qualifications:

Diploma in Plumbing, Water Engineering, or related technical field
Uganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School)
1-2 years of experience working with communities or social enterprises/NGOs
Minimum of 2 years’ experience in water supply system plumbing, preferably in rural or community settings
Experience with chlorination systems, dosing equipment, or water treatment devices is an added advantage
Basic knowledge of water quality testing methods
Ability to read and interpret plumbing diagrams and technical specifications
Stock management experience/qualifications are an added advantage
Computer literacy
Motorcycle riding experience is A MUST with a valid driving license from a recognized driving school
Fluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage

Required Competencies and Attributes:

Excellent communication skills and good public relations
High level discipline and good character while engaging with the community and their leaders, program teams and managers
Community service attitude/ passion to work in a rural community setting
High level of integrity and stewardship
Embraces team work and enjoys working in a team work environment as a team champion
Good computer, data entry and management skills
Positive attitude to work and to develop in a fast paced work environment
Basic plumbing and pipe fitting skills and experience

Working conditions

The Community Service Assistant (CSA) position is primarily a field based position involving working in the field 90% of the time. This involves maneuvering in rural setting terrains with chlorine loads on motorcycles for distribution to the designated representative(s).

Physical requirements

Position requires ability to ride a motorcycle.
Position requires ability and comfort climbing ladders and accessing water storage tanks at heights.

Position Location

The role will be based in Eastern Uganda (majorly Mbale and/or surrounding districts).

We are unable to sponsor or take over sponsorship of Ugandan employment visa at this time. Applicants must be legally authorized to work in Uganda for roles based in Uganda.

Equal Opportunity Statement

Evidence Action does not discriminate in employment on the basis of race, colour, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Benefits

Comprehensive health insurance,

Retirement savings options,
Generous leave,
Avenues for engagement and recognition.

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Sobre Evidence Action

We do development differently.

Evidence Action is a global nonprofit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. We take a data-driven approach to identifying and scaling interventions which deliver outsized impact for the hundreds of millions of impoverished individuals who are our clients. We deploy deep expertise in building for scale, coupled with a focus on rigorous measurement and continuous program improvement, to ensure these solutions measurably improve the lives of millions.

We deliver tremendous impact.

Our programs – in health, nutrition, and safe water – have grown since our founding in 2013 to reach over 280 million people annually. Our Deworm the World Initiative has helped governments across Asia and Africa deliver over 1.3 billion childhood deworming treatments – which have been shown to increase long-term income by 13%. This places deworming among the most cost-effective income generation programs in the world, as ranked by charity evaluators such as GiveWell and The Life You Can Save. Our Dispensers for Safe Water program provides sustained safe water access to over 4 million people in rural Kenya, Uganda, and Malawi. Our last-mile delivery network services communities through a free-to-use, human-centric design that increases usage over 5 times that of traditional water treatment options, preventing childhood illness and deaths caused by unsafe water. Dispensers for Safe Water has been recognized by Charity Navigator for its high cost-effectiveness, by Expo2020 as one of only 25 Global Best Practice Programmes, and a chlorine dispenser now resides in the Nobel Museum, selected by 2019 Nobel laureate Michael Kremer – whose work was integral to the program’s development.

We drive innovation.

Evidence Action’s Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We thoughtfully advance promising new programs through a rigorous, 6 stage process – from desk research to testing at large scale. We are ruthless in exiting programs which do not meet our criteria on scalability, evidence of impact, and cost-effectiveness, ensuring that the programs that do advance deliver outsized impact for millions of people.

We are global.

Over 400 individuals work on our programs across eight countries – Kenya, Liberia, Malawi, Nigeria, Pakistan, Uganda, India, and the United States, including both Evidence Action staff and close partners. We are united by a tremendous passion for our mission and the impact that together we create. We are strong because of our diversity of experience, geography, and background – with over 90% of our people in the countries where our impact is focused. This spirit, and our culture, are guided by a set of core values that underpin our work. These values embody our focus on evidence, urgency, iteration, and incessance in our search for solutions.

We have big ambitions.

Our goal is to double our impact by 2024, to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action – because poverty doesn’t wait, and neither should we.

We need great people.

Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we need to grow our team. We are looking for people who share our passion for following the evidence, seeking cost-effective ways of working, and operating at scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and iterate to achieve the best solutions – and know that people with these skills come from many professional backgrounds.

If our vision and approach excite you as much as it does us, we invite you to join us.