S'more about the team

We are seeking an Executive Chef responsible for overseeing the daily kitchen operations of our brand: Factor, a healthy, ready-to-heat meal delivery service. Reporting to the Senior Manager, Production, this role will; partner with R&D to scale recipes from the test kitchen to commercialization and long-term production, ensure all food prepared meets the highest quality standards with unwavering consistency, and influence and elevate the Kitchen team through expertise, example, and mentorship.

Lettuce share what this role will be responsible for:

• Lead by example on the kitchen floor, setting the standard for people safety, food safety and quality, culinary quality, and team engagement.
• Maintain food safety, kitchen standards, 5S, including equipment, food, and inventory; maintain standards for food storage, rotation, quality, and appearance.
• Ensure the kitchen operates alongside provincial and federal health and safety codes.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer, and address hazards and dangers  promptly.
• Lead the kitchen's quality program, defining, documenting, and relentlessly refining processes that uphold product excellence, and partnering cross-functionally to embed quality standards into every stage of facility operations.
• Provide shift-level culinary direction and guidance, influencing without authority to uphold our meal standards.
• Build and continuously steer a strong culture within the kitchen operations team that balances employee safety, food safety, quality culture, employee engagement, and accountability for high performance.
• Work closely with the recipe development team to ensure that our recipes scale end to end from the test kitchen, to large batch production completion.
• Ensure all meals are prepared with outstanding consistency and quality, and are delivered on time and in full to our downstream operations teams.
• Carefully manage our relationships with any co-manufacturers, ensuring a high level of collaboration with their culinary staff and leadership.
• Set and achieve targets against key metrics (Food Safety, Quality, Cost, Efficiency, Employee engagement), support your team in delivering against them, and report regularly on progress to your peers and the leadership team.
• Work closely with your cross-functional partners in procurement, planning, nutrition, and culinary to make real-time adaptations to any recipes due to supply chain disruptions or production constraints, while maintaining product quality and on-time fulfilment.
• Other duties as assigned.

Sound a-peeling? Here's what we're looking for: 

• 5+ years’ experience in commissary kitchen and high-volume food preparation.
• Ability to train, influence, and collaborate with those around you. You lead through expertise, earn trust on the floor, and help others grow without relying on formal authority. You are capable of developing a large team of employees and managing an active kitchen with an emphasis on employee culture and engagement.
• Outstanding communication skills; you adjust your communication style to different audiences, relay information effectively, speak to employees with tact and diplomacy, and have a high EQ.
• A hands-on and process-driven approach to running a kitchen; you track inputs and outputs diligently and rely on data to measure performance and dictate priorities.
• A problem solver’s mentality; you see problems as opportunities and see the benefit of doing things differently.
• No/low ego; you take direction and feedback well, and are focused on getting to the best possible outcome.
• Computer literate; you are fluent in Microsoft Office and Google Suite applications (spreadsheets, slides, etc).
• Comfortable with being exposed to hot, cool and/or cold environments (0-30ºC).
• Chef de Cuisine Certification (CCC) preferred.

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

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