RESPONSIBILITIES

• Collaborate with cross-functional teams to gather, analyze, and document business requirements related to ERP modules (e.g., Finance, Supply Chain, HR, Manufacturing).
• Translate business needs into functional specifications and workflows for ERP configuration and development.
• Facilitate workshops, interviews, and process mapping sessions to understand current-state operations and define future-state processes.
• Support data migration planning, validation, and reconciliation efforts.
• Assist in ERP system testing, including developing test cases, coordinating user acceptance testing (UAT), and tracking issues.
• Monitor project milestones and ensure alignment between business goals and technical delivery.
• Provide post-implementation support and help drive user adoption through training and documentation.
• Identify risks, gaps, and improvement opportunities throughout the implementation lifecycle.

• Coordinate with vendors and internal teams to ensure system reliability and performance.

• Identify opportunities to streamline workflows and enhance system efficiency.
• Participate in CBS-driven kaizen activities and standard work adoption.
• Support continuous improvement projects and system upgrades.

• Develop and maintain reports and dashboards to support decision-making.
• Ensure data integrity and consistency across systems.

QUALIFICATIONS

• Minimum 5 years of experience in business systems analysis or related roles.
• Strong understanding of ERP systems (e.g., SAP, Oracle), business processes, and data management.
• Proficient in Systems Development Life Cycle
• Proficiency in Microsoft Excel, SQL, and reporting tools.
• Excellent communication, analytical, and problem-solving skills.
• Demonstrated time management skills 
• Strong customer service skills
• Ability to work independently and collaboratively in a fast-paced environment.

• Ability to travel as needed across site locations

EDUCATION

• Bachelor’s degree in information systems, Business Administration, or related field required.
• Relevant certifications (e.g., CBAP, PMI-PBA) are a plus or in progress.