Job Summary

Under general direction, with minimal direct supervision, performs a wide range of functions related to the boarding of ortho surgical cases and maintaining the Surgical Services computer network and database.

Essential Functions

• Under general direction, with minimal direct supervision, performs functions related to the computer boarding of surgical cases which address privileges, suspension lists, equipment conflicts and the completion of pertinent data (address, insurance numbers, etc.)

• Maintains fiscal responsibility with efficient utilization of operating room resources.

• Maintains Surgical Services computer network and database with quick, accurate data entry and retrieval with understanding and ability to problem solve.

• Provides for the coordination of required surgical patient information between departments that facilitates efficient and timely patient flow.

• Assist in the training of other surgical services boarding coordinators.

• Maintains commitment for self-growth and professional development. Completes all mandatory education and training in-service programs.

• Conducts work operations in a safe manner following regulatory requirements and reports all safety hazards to Manager and/or Safety Director or Chairperson

• Attends work as scheduled.

• Demonstrates Customer Focus and SERVICE EXCELLENCE principles.

• Utilizes scripting as outlined in Service Excellence standards.

• Demonstrates personal behaviors in accordance with CREDO principles.

• Ensures and enhances facility, safety, and regulatory outcomes including TJC and CMS.

• Completes all mandatory training/education/competencies required for job classification, along with TB testing.

• Demonstrates knowledge of Chain of Command and initiates as needed.

Qualifications

Required

• High School Diploma or equivalent

• Two (2) to three (3) years clerical experience in a healthcare environment.

Preferred

• Surgical scheduling experience.

• Previous experience working in Ortho Clinic

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

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