About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Role Responsibilities:

• Support the design of platform, mobile, and connected product experiences that solve real customer problems and improve usability.
• Create wireframes, user flows, prototypes, and high-fidelity designs using tools such as Figma while adhering to established design systems and standards.
• Participate in user research activities including interviews, usability testing, surveys, and observation sessions to better understand customer needs and behaviors.
• Translate research findings, customer feedback, and product requirements into intuitive and accessible user experiences.
• Collaborate closely with product managers, engineers, researchers, and other designers throughout the product development lifecycle to deliver customer-centered solutions.
• Contribute to the continuous improvement of design systems, reusable components, interaction patterns, and UX best practices.
• Iterate designs based on user feedback, stakeholder input, data insights, and technical considerations.
• Help document design decisions, interaction specifications, and user experience guidelines to support development and consistent implementation.
• Assist in journey mapping, information architecture, and workflow design for complex digital solutions and operational environments.

Role Purpose:

• Design products that have real-world impact. Your work helps protect food, medicine, vaccines, and other temperature-sensitive goods moving through the global supply chain, creating meaningful outcomes that affect businesses and communities worldwide.
• Own experiences from research to delivery. You'll have opportunities to participate in customer research, concept development, prototyping, testing, and product launch activities.
• Work directly with customers and operational users. You'll learn firsthand how logistics operators, fleet managers, warehouse teams, life sciences professionals, and transportation partners make critical decisions in complex environments.
• Collaborate with global, cross-functional teams. Partner with product managers, engineers, data scientists, researchers, and business leaders to influence digital products used around the world.

Minimum Requirements:

• Bachelor's degree in User Experience (UX) Design, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Product Design, Customer Experience (CX), or Information Architecture
• 2+ years of experience designing digital products, applications, websites, software platforms, or customer experiences through academic, internship, contract, or professional work.

Preferred Qualifications

• Experience designing SaaS, enterprise software, connected device, IoT, transportation, logistics, supply chain, healthcare, or life sciences solutions.
• Exposure to customer research methods such as interviews, usability testing, surveys, or journey mapping.
• Familiarity with analytics, dashboards, operational workflows, or data-driven decision-support tools.
• Experience working within established design systems and contributing reusable components and interaction patterns.
• Interest in emerging technologies including AI-enabled products, predictive analytics, and connected digital ecosystems
• Demonstrated ability to create wireframes, user flows, prototypes, and visual designs using industry-standard tools such as Figma, Sketch, Adobe XD, or similar design platforms.
• Basic understanding of user-centered design principles, usability testing, accessibility standards, and design thinking methodologies.
• Strong communication and collaboration skills, with the ability to work effectively with product managers, engineers, researchers, and business stakeholders.

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.