At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

Job Purpose  

Support the planning, coordination, administration, and execution of learning and development activities to ensure effective delivery of training programs, including Training Needs Analysis (TNA), New Hire Orientation (NHO), site learning coordination and training administration, to ensure employees are equipped with the knowledge and skills required to perform effectively while meeting organizational and compliance requirements.

Develop, implement, and continuously review training procedures and frameworks to ensure timely identification of learning needs and that employees receive appropriate training in a structured and efficient manner.

Leverage digital tools and emerging technologies, including Artificial Intelligence (AI), to enhance learning design, personalize learning experiences, improve training efficiency, and enable data-driven decision-making through learning analytics.

Job Responsibilities:

1. Training Needs Analysis

• Proactively collaborate with management to identify organizational and departmental training needs.
• Coordinate and support the annual Training Needs Analysis (TNA) process.
• Consolidate training requirements and develop annual training plans.
• Monitor training completion, compliance, and mandatory learning requirements.

2. Training Coordination

• Coordinate internal and external training programs.
• Arrange training schedules, venues, trainers, and related logistics.
• Liaise with participants, trainers, and training vendors.
• Support employee education and development assistance programs.

3. Learning Administration

• Maintain accurate training records, reports, attendance logs, and evaluation summaries.
• Support internal and external audits related to training compliance and documentation.
• Initiate, review, and maintain training policies and procedures to ensure compliance with organizational and regulatory requirements.
• Administer learning management systems (enrollment, tracking, reporting).
• Ensure data accuracy and integrity in all training records.
• Monitor and manage training facilities to ensure a conducive adult learning environment.
• Support delivery and coordination of technical and functional training programs.

4. New Hire Orientation

• Coordinate and conduct New Hire Orientation (NHO) and onboarding programs.
• Partner with cross‑functional teams to ensure a smooth onboarding experience.
• Maintain onboarding records and track completion of mandatory learning within required timelines.

5. Government & Funding Administration

• Support applications, claims, and documentation for government‑funded training programs and grants.

• Coordinate compliance documentation related to certifications and regulatory requirements.
• Assist in training budget planning, monitoring, and utilization of training funds to ensure optimal usage.
• Liaise with relevant government agencies on training and funding matters.

6. Vendor & Stakeholder Management

• Liaise with external training providers, educational institutions, and partners.
• Support learning events, workshops, and employee engagement activities.
• Provide administrative support for collaborative programs with external institutions or agencies.

7. Training Effectiveness & Reporting

• Monitor and track training effectiveness metrics.
• Prepare training reports, dashboards, and management summaries.
• Continuously enhance learning experiences through digital tools, technology, and data management.

8. Administrative & Operational Support

• Provide administrative and ad hoc support to the Learning & Development leadership and management team.
• Forecast and track monthly training expenses.
• Liaise with finance teams on payments, invoices, and cost tracking related to training activities.

Minimum requirement:

* Bachelor’s Degree in Human Resources, Business Administration, Management, Social Sciences, or a related field.
* Strong verbal and written communication skills.
* Experience with HRD Corp grant applications, training needs analysis (TNA), and competency/skills matrix management.
* Experience collaborating with government agencies, universities, and external training providers.
* Experience in coordinating and implementing new hire orientation and onboarding programs.
* Experience in organizing and coordinating training programs, learning initiatives, or corporate events.
* Proficient in using Learning Management Systems (LMS) or training database systems.

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