Role : Associate Director, MarTech
Remote - USA

Key Responsibilities:

• Develop and configure Adobe Workfront solutions tailored to client needs, implementing best practices in project management and process automation to enhance operational efficiency.
• Configure and customize Workfront, including dashboards, reports, templates, and workflows to optimize client operations.
• Complete detailed Workfront architecture and configuration documentation for inclusion in client design documents, largely in collaboration with a business process expert/lead.
• Implement automation rules processes within Fusion to streamline key functions, including project management and resource allocation.
• Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities.
• Identify enhancements and new functionalities that can benefit client instances.
• Troubleshoot and resolve configuration-related issues, ensuring system performance and reliability.
• Regularly update knowledge on Workfront best practices and updates to recommend and implement enhancements.
• Provide comprehensive quality assurance for all configurations and implementations.
• Work with clients and internal teams to develop and deliver training on Workfront solutions to promote effective usage.
• Act as a liaison between technical and business teams, ensuring clear communication and alignment.
• Provide ongoing technical support within the scope of the product to ensure client success.

Desired Skills and Experience:

1. 6+ years of experience in Adobe Workfront development and implementation.
2. Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs.
3. Workfront Core Developer certification or equivalent.
4. Proven ability to develop and implement automation for workflow optimization.
5. Exceptional troubleshooting skills with experience in resolving configuration issues.
6. Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support.
7. Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
8. Ability to work in a fast-paced and collaborative environment.