We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

Bus Attendant

What this role is all about

Great dining experiences are powered by strong teamwork behind the scenes. As a Bus Attendant, you’ll help create a clean, welcoming, and seamless guest experience by supporting our restaurant and Food & Beverage teams throughout service.

This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys staying active, and loves being part of a collaborative team. You’ll help keep dining areas clean, organized, and guest-ready while supporting Servers, Bartenders, and restaurant operations to ensure exceptional service from start to finish.

If you’re energetic, dependable, and passionate about hospitality — we’d love to meet you.

What you’ll be doing

• Clear, clean, and reset restaurant tables quickly and efficiently throughout service periods.
• Support Servers and Food & Beverage teams by refilling water, delivering supplies, and assisting guest needs as required.
• Maintain cleanliness and organization across dining rooms, service stations, beverage areas, and guest-facing spaces.
• Assist with setup and breakdown of restaurant, banquet, and event spaces as needed.
• Remove used dishes, glassware, silverware, trash, and linens while maintaining sanitation and cleanliness standards.
• Restock service stations with utensils, napkins, condiments, glassware, and other operational supplies.
• Follow food safety guidelines, sanitation procedures, and hotel operational standards at all times.
• Partner closely with Servers, Bartenders, Culinary teams, and leadership to support smooth restaurant operations and guest satisfaction.
• Monitor dining areas to ensure guests enjoy a clean, welcoming, and comfortable environment.
• Help create a positive, team-oriented atmosphere aligned with Sonesta’s People People culture.
• Any other duties as assigned.

What great looks like

• Previous restaurant, hospitality, food runner, busser, hotel, or customer service experience preferred.
• Ability to work efficiently in a fast-paced hospitality environment.
• Strong teamwork, communication, and customer service skills.
• A positive attitude with a willingness to learn and support the team wherever needed.
• Strong attention to cleanliness, organization, and guest experience standards.
• Dependable, proactive, and able to multitask during busy service periods.
• A passion for hospitality, teamwork, guest service, and creating memorable dining experiences.

Anticipated Pay Range & Additional Job Information

Pay Range: $18.83 to $20.93/hour pay rate outlined follows contract requirements.

Union/Non-Union: This is a unionized role.

Job vacancy: This is an active posting and is a not new position.

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

Accessibility for Ontarians with Disabilities Act (AODA)

The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the following protected grounds under The Ontario Human Rights Code or any other characteristic protected by local, Provincial , or Federal laws, rules, or regulations.

• Age
• Ancestry, colour, race
• Citizenship
• Ethnic origin
• Place of origin
• Creed
• Disability
• Family status
• Marital status (including single status)
• Gender identity, gender expression
• Receipt of public assistance (in housing only)
• Record of offences (in employment only)
• Sex (including pregnancy and breastfeeding)
• Sexual orientation.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer: 

Salaried FTE Benefits

• Food and Beverage Discount
• RRSP Match
• Drycleaning
• Competitive Medical and dental benefits
• Competitive Extended health care coverage
• Various employee perks and benefits
• Tuition reimbursement
• Employee Assistance Program  
• Competitive Short- and Long-term disability program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate- for all Brands within the company

Unionized FTE Benefits

• Food and Beverage Discount
• RRSP Match
• Tool and shoe reimbursement
• Competitive Medical and dental benefits
• Competitive Extended health care coverage
• Various employee perks and benefits
• Tuition reimbursement
• Employee Assistance Program
• Competitive Short term disability
• program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate- for all Brands within the company

Unionized PTE Benefits

• Food and Beverage Discount
• Employee discounted hotel rate
• Tool and shoe reimbursement
• Various employee perks and benefits
• Employee Assistance Program

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. 

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.