Performs all activities associated with the timely and accurate processing of Accounts Receivable transactions. Serves as the AR department associate in regard to the specialized area as detailed in the appropriate Specialty Addendum further below.

Major Responsibilities

• Possess an understanding of the detail functionality associated with all systems utilized for activities associated with the employee’s dedicated area of specialty.
• Complies with all job specific requirements as outlined in the appropriate Specialty Addendum.
• Serves as a liaison between internal and external customers to ensure timely resolution of any issues or processing roadblocks.
• Ensures timely reporting of all system or process related issues to the appropriate management and/or system personnel. Must maintain an accurate log of all system issues.
• Meets AR Customer Service requirements as outlined in department Service Level Agreements.
• Maintains knowledge of all company and departmental policies and procedures.
• Logs and maintains accurate records regarding job specific productivity. This process may be system driven or manual tracking.
• Maintains required documentation, activity notes, and associated records as required.
• Timely and accurate reporting as required by FGA Policy or management request.

Minimum Experience or Skills Required

• High School diploma or equivalent
• Excellent computer skills
• Outstanding customer service skills
• Strong independent thinker
• Highly organized
• Ability to work independently
• Takes ownership of work responsibilities

Compensation ranges from $55,000 - $60,000 depending on experience.

Language Requirement
This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.