Median salary
$15.50/hr
per hour · USD
Typical range
$15.50/hr – $18.62/hr
25th–75th percentile
Disclosing pay
80.3%
57 of 71 roles
Live roles
71
open right now
This work is paid by the hour, so the figures above are hourly rates — not an annual salary.
Senior Customer Technical Support Representative
Customer Service Representative
Customer Service Representative
Customer Service Representative ($16/hr)
Customer Service Representative
Customer Service Representative
Customer Service Representative
Customer Service Representative (Mechanically Inclined)
| Company | Median | Roles |
|---|---|---|
| UH U-Haul | $32,240 | 54 |
| AX Axon | $63,710 | 1 |
| CO Copart | $48,807 | 1 |
Highmark Health
|
$40,893 | 1 |
See every Customer Support role
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The median salary for Customer Support roles in Massachusetts is $15.50/hr per year. Most pay falls between $15.50/hr (25th percentile) and $18.62/hr (75th percentile), with the broader 10th–90th percentile band running from $15.50/hr to $24.18/hr.
These figures are computed live from 71 active Customer Support roles in Massachusetts on JobsRadar, of which 57 (80.3%) publish a salary range. Pay is normalized to annualized USD so roles can be compared on equal terms; the highest-paying roles listed above show their original posted currency. Numbers refresh every few hours as new roles are posted and older ones close.
Employers currently hiring well-paid Customer Support roles in Massachusetts include Axon, Copart, Highmark Health and U-Haul.
Salary transparency varies by employer and region, so the disclosing share above reflects only roles that publish pay — not every open position. Use it as a directional benchmark rather than an exact offer.