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About this Workstream Lead – Lead to Cash (L2C) Sales & Service (f/m/d) role at GEA

GEA · Onsite · Düsseldorf

As the Workstream Lead Lead to Cash (L2C) (f/m/d), you will drive the design, implementation, and stabilization of the L2C scope within the global Transform360 Wave 4 program. You will ensure alignment between business requirements, global process standards, and rollout activities while collaborating with business, IT, and external implementation partners.


  • Lead the global L2C workstream across all project phases from design through hypercare
  • Own the successful delivery of the Lead-to-Cash scope and ensure alignment with the global template
  • Drive process and solution design decisions in collaboration with key stakeholders
  • Coordinate cross-functional topics and dependencies with other workstreams
  • Manage risks, issues, and escalations within the L2C domain
  • Oversee testing activities (FUT, SIT, UAT) and ensure business readiness for go-live

  • Strong experience in Lead-to-Cash (L2C) processes and related business functions
  • Proven leadership experience in global or multi-country transformation projects
  • Ability to translate business requirements into effective process and system solutions
  • Strong stakeholder management and communication skills
  • Experience working with system integrators and global delivery models.
  • Fluent in English; additional languages are a plus

Scope of Responsibility


  • Sales Order Management (SD)
  • Service Management (SM) & Field Service Management (FSM)
  • Customer Experience Solutions (CX/C4C)
  • E-Invoicing & Digital Reporting Compliance (DRC)
  • Customer Master Data, Pricing & Contract Management
  • End-to-end integration of sales and service processes

What we offer:


  • Work in a supportive, appreciative, and international team
  • A modern work environment with flexible work options to ensure a healthy work-life balance
  • A wide range of personal and professional training and development opportunities to support your career
  • Company pension scheme and accident insurance
  • 30 vacation days per year plus December 24th & 31st off
  • Employee benefits such as discounts on gym memberships, language courses, etc.
  • Subsidized job bike scheme
  • Good public transport connections with travel allowance
  • One additional day off for volunteering
  • Global bonus program

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About GEA

GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.

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