Main purpose

As a Warehouse Operator you will manage global warehousing activities within a centrally located team. You will be responsible for end-to-end warehouse management, including — but not limited to — coordinating with warehouses and internal teams such as operators, trade finance and traders for incoming and outgoing cargo, across both physical metals and the warranting business.

Key responsibilities

• Coordinate with the shipping scheduler and purchase/sales operations for shipments in and out.
• Coordinate with warehouses for shipments in and out.
• Manage storage capacity.
• Manage warehousing costs.
• Coordinate with warehouses on documentation issuance, including holding certificates (HC), releases and pledges.
• Issue instructions to warehouses and send them pre-alerts of incoming cargo.
• Perform monthly stock reconciliation and ensure accurate reporting of stock positions to the commercial team.
• Manage claims from warehouses, including dispute resolution and charge-back to the appropriate stakeholders where required.
• Execute warrant cancellations.

Required qualifications

• 1-2 years of warehousing or shipping experience.
• Highly proficient across the MS Office Suite — particularly Excel, Word and Outlook — with hands-on experience using advanced Excel for data gathering and reporting.
• Fluent English, written and verbal, to communicate with global warehouses across continents.
• An analytical mind with a genuine inclination for problem-solving.
• Able to manage complexity and ambiguity while working to deadlines and under pressure.

Preferred qualifications

• Good knowledge of customs documentation and processes (preferred, not mandatory).
• Exposure to physical metals operations and/or LME warranting.
• Familiarity with a CTRM or trade/logistics system used for stock and shipment tracking.

Attributes for success

• Quick learner, comfortable operating in a fast-paced environment.
• Structured, organised and strong on attention to detail.
• Excellent communicator and a genuine team player.
• Flexible, driven and self-motivated.

Department overview

The Metals Operations department is a global team of dynamic and energetic professionals working across different locations, ensuring that all trades related to our Metals and Minerals division are properly executed.

Key relationships: the team is in daily communication with Traders, the Trade Finance department, Accounting, Treasury and Risk Management.

Equal opportunity employer

We are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.