About this Warehouse Manager role at Toll Group
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Job Description
- Lead and manage daily warehouse operations, including inbound, outbound, and inventory control.
- Implement new warehouse projects and design operational solutions and warehouse layouts.
- Own site P&L, budgeting, forecasting, and cost control.
- Develop and maintain SOPs, work instructions, and process flow documentation.
- Monitor warehouse performance and ensure achievement of customer and company KPIs.
- Optimize warehouse utilization, productivity, and operational efficiency.
- Coordinate with customers, suppliers, and internal stakeholders to ensure service excellence.
- Prepare monthly KPI reports and business reviews for customers.
- Manage warehouse service charges and support customer billing activities.
- Drive continuous improvement initiatives and cost-saving programs.
- Support recruitment, manpower planning, and employee performance management.
Qualifications
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
- At least 5 years of warehouse operations experience with 2-3 years in a management role.
- Strong knowledge of warehouse operations, inventory control, and WMS.
- Experience in budgeting, forecasting, and P&L management.
- Strong leadership, communication, and problem-solving skills.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.
