Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: - Lead and oversee the successful delivery of assigned programs, projects, or contracted services, ensuring business and technology outcomes are achieved. - Utilize standard tools, methodologies, and processes to plan, execute, monitor, and control program/project activities. - Collaborate with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with business goals and customer requirements. - Manage project risks, issues, and dependencies, implementing mitigation strategies to ensure successful project delivery. - Monitor and report on project progress, providing regular updates to stakeholders and senior management. Professional & Technical Skills: - Required Skill: Expert proficiency in Program Project Management. - Additional Must To Have Skills: Strong knowledge of project management methodologies and best practices. - Additional Good To Have Skills: Experience with project management tools and software. - Solid understanding of business and technology outcomes, with the ability to align project objectives with organizational goals. - Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams. - Proven track record of successfully delivering programs, projects, or contracted services on time and within budget. - Strong analytical and problem-solving skills, with the ability to identify and address project risks and issues. - Experience in managing and controlling service level agreements. - Proficient in UKG Pro Workforce Management. - Strong knowledge of workforce management principles and software support methodologies. - Experience in diagnosing and resolving software issues within enterprise applications. - Ability to analyze system logs and performance metrics to identify root causes. - Excellent communication skills to facilitate collaboration across diverse teams. - Proficient in documenting technical solutions and support procedures. Additional Information: - The candidate should have at least 5 years of experience in Program Project Management. - The ideal candidate will possess a strong educational background in Program and Project Management or a related field. - This position is based in Manila and Cebu. Minimum 5 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.