About this Training Supervisor role at Utah County
UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT
100 East Center, Suite 3800, Provo, UT 84606 Phone: (801) 851-8158
Fax: (801) 851-8166 Email: [email protected]
“The Value of Public Service Employment is vital to the success of our state, county, and local communities.”
Utah County Government Employees start every day with the well-being of the entire community in mind:
How can I make my community a better place?
Who will need my help and protection?
How will I make a difference for someone?
We hire smart, compassionate, loyal, ethical, committed, innovative people.
Apply today and join our Team.
JOB ANNOUNCEMENT
The County Clerk conducts all elections in Utah county pertaining to county, state or national offices. Marriage licenses and passports are also processed in the Clerk’s Office.
Posting Date: October 28, 2026 Closing Date: *open until filled
*All applications received by November 12, 2026 at 11:59 p.m. MST will be screened by the Human Resources Office. Those applicants meeting the specified qualifications and additional screening criteria will be referred for a hiring interview. The Human Resource Office will continue to consider qualified candidates as needed until the position is filled
POSITION: Training Supervisor POSTING #: 6020-1026sr
Applicants must be a United States citizen or a U.S. non-citizen national, and at least eighteen(18) years of age, as required for passport acceptance agent duties.
The Opportunity:
Under general guidance and direction of the Public Services Manager, responsible for the full lifecycle of the Marriage License and Passport Division training development program. Creates and maintains standardized training materials and schedules, delivers and evaluates new-hire training, and monitors competency and training completion. Ensures all training, materials, and procedures comply with Utah County policies, applicable state law, and United States Department of State passport regulations.
Grade: 722
Starting Pay: $27.27 - $31.35 hourly
Schedule: 8 a.m. - 5 p.m. Monday thru Friday
Job Qualifications:
1. Associate’s degree in Education, Communication, Public Administration or a closely related field.
2. Three (3) years of progressively responsible clerical, customer service, training, administrative, or lead experience, including one (1) year directly related to marriage licensing, passport acceptance, employee training, or comparable regulated public service work.
3. Equivalent combinations of education and experience may also be considered.
Preferred Candidates will possess some of the below attributes:
1. Preference may be given to applicants with Bachelor’s degree in business, communications, education, public administration, or a closely related field.
2. Preference may be given to applicants with experience in developing SOPs, job aids, desk aids, instructional presentations, training videos, or other structured learning resources.
3. Preference may be given to applicants with experience performing passport acceptance duties as a Certified Passport Acceptance Agent or equivalent knowledge of passport acceptance procedures.
4. Preference may be given to applicants with experience in leading, coaching, mentoring, or supervising employees.
Additional Eligibility Qualifications:
1. Selected applicants must be able to become a Certified Passport Acceptance Agent as required by the United States Department of State during the probationary period for new hires or trial period for promoted County employees and maintain eligibility throughout employment.
2. Applicants must be a United States citizen or a U.S. non-citizen national, and at least eighteen (18) years of age, as required for passport acceptance agent duties.
3. Applicants must possess a valid driver's license and obtain a valid State of Utah driver's license within sixty (60) days of employment.
4. Selected applicants will be required to submit to a pre-employment drug screen and background check.
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Benefits Package Includes:
100% paid premiums for health insurance
Up to 6.2% match in your 401(k)
Utah Retirement Systems (Pension and 401(k) options)
Pre-tax savings Health Savings Account (HSA)
Fourteen (14) paid Holidays
Dental and Vision Insurance
Employee Assistance Program
AAP/EEO Statement
It is the policy of Utah County Government to assure equal employment opportunity to its employees and applicants for employment without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, genetic status of gender identity.