Field Service Technician

Weir ESCO

Location: Democratic Republic of Congo (Sakania)  
Work Arrangement: Onsite

What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact
You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do  
⦿ Technical Reporting: Manage and deliver accurate technical reports to support operational decisions and continuous improvement.  
⦿ Scheduling Coordination: Attend weekly Bucket scheduling meetings to align service activities with mine operations and priorities.  
⦿ Safety Compliance: Adhere strictly to Safety, Health, and Environmental Policies as prescribed by the mines, ensuring a safe working environment.  
⦿ Business Development: Grow business and market share by promoting ESCO products and services to mining clients.  
⦿ Market Intelligence: Conduct competitive market analysis to identify opportunities and threats, supporting strategic positioning.  
⦿ Relationship Management: Develop and maintain strong relationships with mine personnel, acting as the ESCO ambassador on site.  
⦿ Inspection and Quality Control: Inspect ESCO Buckets, including lips and GET Wear, ensuring all components meet specifications and quality standards.  
⦿ Trial Management: Identify trial opportunities for new products or solutions and monitor trials closely to ensure successful outcomes.  
⦿ Fleet Information Gathering: Collect and maintain detailed information on the machinery fleet to support service planning and inventory management.  
⦿ Inventory Support: Assist mine stores in maintaining appropriate stock levels to ensure availability of critical parts and materials.  
⦿ Travel Requirements: Primarily onsite at Sakania with potential travel to nearby mine sites as required.  
⦿ Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you’ll bring  

Must-haves:  
⦿ Qualified artisan or equivalent technical certification.  
⦿ Previous experience working with mining equipment (Bucket & GET)
⦿ Proficiency in English and French to communicate effectively with diverse teams.  
⦿ Strong commitment to safety and adherence to health and environmental policies.

Nice-to-haves:  
⦿ Experience in technical reporting and market intelligence within the mining sector.  
⦿ Proven ability to build and maintain strong client relationships.  
⦿ Familiarity with ESCO products and wear components.  
⦿ Ability to manage trials and monitor performance outcomes.

Why join Weir? 
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.  
We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.  
We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits  
⦿ Competitive pay  
⦿ Career development and learning support  
⦿ Access to global inclusion networks  
⦿ Regional and team-specific benefits  
⦿ Sharebuilder scheme  
⦿ Wellness support for you and your family  
⦿ Collaboration with global teams  
⦿ Study support