About this Technical Product Manager (CWS) role at Singapore Public Service
[What the role is]
Form part of the Product Team with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users.[What you will be working on]
Product Strategy & Vision
Define and drive the technical product roadmap aligned with business objectives
Identify opportunities and develop product strategies based on user needs and technical capabilities
Collaborate with stakeholders to establish product vision and success metrics
Technical Leadership
Work closely with engineering teams to define technical requirements and architecture decisions
Evaluate technical feasibility of proposed features and provide alternatives when needed
Balance technical debt with new feature development
Guide technical decision-making while considering scalability, performance, and maintainability
Product Development
Write detailed technical specifications and user stories
Prioritise product backlog based on business value and technical constraints
Lead sprint planning and grooming sessions
Manage dependencies across multiple technical workstreams
Stakeholder Management
Serve as the bridge between technical teams and business stakeholders
Communicate complex technical concepts to non-technical audiences
Collaborate with UX/UI designers and software engineers to ensure technical feasibility of proposed solutions
Work with business process owners and relevant stakeholders to gather business and technical requirements
Data & Analytics
Define and track key performance indicators (KPIs)
Use data analytics to drive product decisions
Monitor technical metrics and system performance
Domain Areas
You will be assigned to work on Product (s) in one of the following domains:
Customer related products supporting the domain of Customer Relationship Management, Customer Interaction, Community Engagement etc
Employee related products supporting the domain of Human Resource, Finance, Payment, Procurement, Incident Management, etc
Building related products supporting the domain of Town Planning, Building & Infrastructure Design, Construction Management, Estate Upgrading, 3D Integrated Digital Delivery (IDD), Digital Twin and Spatial Intelligence capabilities across the built environment lifecycle.
[What we are looking for]
Strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline
Minimal 3 years business analyst experience in software development projects
Minimal 2 years experience working in an Agile environment and Cloud platform
Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively
Possess business case and user-stories development skills
Process good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving
Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions
Experience with Confluence and JIRA will be an added advantage
