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About this Team Leader, B2B Sales role at Concentrix

Concentrix · Hybrid · BGR Sofia - Advance Business Center

Job Title:

Team Leader, B2B Sales

Job Description

The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.

Essential Functions/Core Responsibilities 


  • Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
  • Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
  • Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
  • Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
  • Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives
  • Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge
  • Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
  • Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability



Candidates Profile:


  • Fluency in English C1.
  • Minimum of 2 years B2B Sales experience is a must
  • At least 1 year experience in sales leadership role is preferred.
  • Willingness to work on a hybrid model from our office in Sofia 10-7 Monday - Friday
  • Additional languages will be considered an advantage
  • Digital Marketing knowledge will be considered a plus
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Work well under pressure and follow through on items to completion
  • Strong communication skills, both written and verbal
  • Ability to lead team in prioritization, and meeting timelines on deliverable
  • Ability to mentor, coach and provide direction to a team of employees

Location: Hybrid


Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

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About Concentrix

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve g

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